Just like in any business, optical practices have to go through and manage any changes that are thrown their way. And it doesn't take a lot for changes to not go the way you expected them to. No matter the type of change whether it be a staff change or workflow change, there are several hurdles that must be overcome that can make change difficult and confusing for many small businesses.
With any change in your practice there are steps and tips you can follow to help make it more of a success. Luckily, you aren't the first organization to deal with change, so there is a lot of information out there that you can learn from. In some cases, you may have invested a lot of money and expect the ROI to be speedy, but this can't be done if the change isn't managed correctly. With help from an article by DeAnne Aguirre, an expert in organizational change management, we are going to explore a few common mistakes that many businesses make, and why some change management fails.
So first, let's take a look at a few numbers:Read More