Approaching your boss about changes in the eyecare practice can be a scary thing, especially when it comes to talking about purchasing new practice software. Buying new optometry software is no small cost, but choosing the right one can really pay off in the end. As an office manager, you interact with the practice management system more than anyone in the office, allowing you to have the best knowledge for what the practice needs when it comes to a new system.
Talking to the OD about making the change is not only the first step in improving workflow with software, but it can be the most difficult step as well. We've pulled some tips that will help you calm those nerves and successfully have a change provoking conversation with the OD in your practice.
Steps for Talking to Your Boss about Changes in the Eyecare Practice
Write it Down
The best thing to do before you approach the OD is to write down everything that you are hoping to say in your conversation. This is not only great to have as a reminder during the talk, but it also helps you think through what you want to say. Thinking through your reasoning forces you to do the research about the different software options available to you, and allows you to identify all of the potential benefits of the change.
Understand the OD's Communication Preferences
It is important to understand the way your boss communicates and to follow suit. If the OD tends to not do small talk, get straight to the point. If they enjoy chewing the fat, warm them up with some light conversation before presenting your thoughts. This will make them more comfortable during the conversation and as a result they will likely be more receptive to your ideas.Read More