What We Learned about Working with Different Generations at Vision Expo West

Posted by Janelle Pauli on Thu, Oct 08, 2015 @ 10:10 AM

In almost every office of every business you'll find a team of staff that ranges across several different generations. Or, if your staff is comprised of a small team of only 2-4 people you might all fall into the same generation, but your patients and customers will most definitely span a large number of years.

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Eyecare Practice Freebies that Your Patients will Actually Like

Posted by Janelle Pauli on Tue, Oct 06, 2015 @ 10:10 AM

Everybody loves to get something for free. Even if it's something you might quickly throw in the corner as soon as you're home, freebies tend to put a smile on your face even if just for a little while. But what if you came up with an idea of a patient "thank you" or freebie that your patients don't just toss into the corner, or the trash the moment they step out of your office?

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Electronic Claim Filing Tip: Denials Vs. Rejections

Posted by Sharon Chin on Thu, Oct 01, 2015 @ 10:10 AM

When it comes to describing an insurance claim status, many people use the term “rejection” and “denial” interchangeably. However, a rejected claim is very different from a denied claim. Knowing the difference between the terminologies is important as there are different ways to fix a denied and rejected claim. Today, we’ll go through a quick tip and take a closer look at the differences between the two and how they are defined.

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Optical Resources: Interview Questions that will Land You the Perfect Candidate

Posted by Janelle Pauli on Tue, Sep 29, 2015 @ 10:09 AM

At one point or another every eyecare practice is going to experience staff turnover, and you're going to find yourself on the hunt for a new hire in your practice. Searching for new employees might not be common practice for you if you've had staff that have stuck around for years. To help get you prepared for hiring your next practice superstar we've compiled a list of some of our favorite interview questions to ask in this optical resources blog.

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What Apps are You Taking Advantage of In Your Eyecare Practice?

Posted by Janelle Pauli on Thu, Sep 24, 2015 @ 10:09 AM

In our latest guest post from The Optical Vision Site we are going to take a look at some of the popular apps that eyecare practices and consumers are taking advantage of today. While you can see the full list of apps on The Optical Vision Site's original post we are going to run through some of the top choices in a variety of categories. Are we forgetting any important apps that you are making the most of in your eyecare practice? Let us know! 

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