Madhu Singh

Recent Posts

One of the Denial Rate Reports You Should Be Running

Posted by Madhu Singh on Thu, Feb 21, 2019 @ 11:02 AM

We know that insurance revenue scaling in your eyecare practice can be daunting, but that's why we've compiled resources to help you become a claim expert. What happens after you've decided on the solution, system, or service that's best for your practice, though?

Say you've got a system in place for claim management and filing that seems to fit well into your workflow. How do you know that it's supporting your practice financially? The best way to measure the performance of your insurance revenue is through running reports. Then, you can optimize the process to reduce the number of unpaid claims.

Today, we're going to highlight one of the five insurance reports you should be running. We hope it urges you to gain necessary insight into the financial side of your practice. 

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How to Create Your Optometry Practice's Website

Posted by Madhu Singh on Tue, Feb 19, 2019 @ 13:02 PM

We've gone over what content to include on your website, how to market with your website, and how to stand out for mobile users. However, we wanted to cover the basics of actually making an optometry website without any web development background. 

If you're just starting your research on website building, you might feel overwhelmed by how many options and avenues there are. We'll strip it down to the basics and help you get started.

There are few pieces of infrastructure you have to get right when you first set up your website. From domain hosting to site management to design templates, the process can become too technical for your optometry staff. If you're looking to revamp your practice's website or create one from scratch, we recommend following these steps.

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Calculate the Insurance Revenue Your Practice is Missing

Posted by Madhu Singh on Thu, Feb 14, 2019 @ 08:02 AM

Understanding the cause of your insurance claim denials can help you and your optical staff correct any errors before they occur. Then, you can set goals for insurance revenue in 2019. The first step to ramping up your insurance revenue is identifying why and where you're missing out on revenue in your existing processes.

However, if you've compared your denial rate to the national average and found that your practice has room for improvement, we want to help you out. We've developed a calculator that can show you if outsourcing your claim management is the right step for your practice.

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This Eyecare Practice Spends 97% Less Time on Insurance Claims

Posted by Madhu Singh on Thu, Feb 07, 2019 @ 11:02 AM

Claim filing can become an unmanageable task for many practices. From unpaid claims to denials, you need someone who knows what they're doing to make sure you're not missing out on insurance revenue.

We know it can be helpful to guide you through the lifecycle of an insurance claim and the benefits of outsourcing your claim filing. However, ultimately it's most useful to hear from a real-life optical practice that has experienced success with outsourcing. 

In our newest case study, we delve into Two Rivers Eye Care's pain points, experience with their previous in-house biller, and their results from switching to VisionWeb's Revenue Cycle Management services. Read on to find out if their story can help your practice.

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How to Use Practice Failure to Inspire Your Staff

Posted by Madhu Singh on Thu, Jan 24, 2019 @ 07:01 AM

Failure in your optometry practice could encompass a multitude of events. Perhaps a marketing or advertising campaign you executed didn't bring in the patients or revenue you had hoped? Maybe you hired someone who ended up being the wrong fit, tried to host an event but couldn't pull it off logistically, or even failed at migrating to new software.

No matter what shape it comes in, usually your failure is shared among your staff. This is why we see a failed attempt as an opportunity to keep your staff growing towards the same goals and learning from your collective mistakes along the way.

See how we spin a not-so-great situation into a turning point for growth or success in your optical practice.

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