We all have an expertise we hold that's sensitive to change and judgement. For many eye care providers that expertise is patient care and practice management. And you've probably been doing things the same way in your practice for a long time. So maybe you think you don't need to brush up on the latest technologies because, why fix something that's not broken? Your practice is constantly busy, has a productive staff, and patients are ultimately getting their orders, no matter how long your staff gets put on hold by optical labs.
At the end of the day, you see no reason why your daily optical dispensing tasks need to be changed. After all, a successful business is one that constantly brings in clients, right? You may think that your way may be the "best" way, but it's time to open up your mind and consider how your practice can be even better than the best!
Optical Dispensing: How Online Ordering Can Save You Some Extra Time
1. Speed Up Orders
The "Drop Shipping" feature allows you to expidite order processing on jobs requiring frames that your practice doesn't currently have in stock. Follow these steps to have your frames "drop shipped":
1. Log in to your VisionWeb account
2. Go to the My Accounts section
3. Set up your lab account as "Dropship Accounts"
4. Select the frames that you wish to order from VisionWeb's frames engine
5. Select the lab where you would like the frames sent to in the "Dropship Location" field
Follow these 5 simple steps and your frames will ship directly to your lab to accompany our VisionWeb "frame to come" spectacle lens job!
2. 24/7 Order Tracking
With our "Tracking Orders" feature, you no longer have to waste time on the phone with labs trying to figure our the status of an order. Tracking your orders is an easy process and is available to you 24/7. Having the ability to check on your orders from one location at any time lets you see the most updated information to communicate to your patients anytime they request.
3. Reuse Frequent Orders
Think about the most common RX lens prescriptions. Wouldn't it be nice to have quick access to them? With the "Favorite Order Template" you can create a "favorite order" in your pending orders. This feature allows you to reuse the same template as many times as needed. Not only will this save you time entering the same information for each individual patient, but it will also decrease the likelihood of making mistakes.
4. Stop Re-entering Orders
Getting sidetracked during a busy day at the office is a common, as patients come in and out all day. When you are entering a patient's order into your VisionWeb account and a patient comes in that you have to tend to, you might immediately close out of the order that you're working on. But what if we told you that you no longer have to re-enter information due to an incoming patient?
Entering information twice because of an interruption is history. By saving an order as "pending," you are able to start an order, save it, and then come back to it later for edits. Then, once you're ready, you can send it off to the lab without having to re-enter any information. This allows you to greet patients as soon as they walk in the door instead of leaving them hanging while you finish up an order.
5. No More Manual Entering
With our Frames Data Assist Tool, you no longer have to manually enter a frame or frame measurements. All VisionWeb users have the ability to search the Frames Data catalog, select a frame, and the frame measurements will automatically populate. If you are a subscriber, you can link your account with VisionWeb to view wholesale pricing and a color image of the frame.
6. Access Current and Potential Suppliers from One Location
VisionWeb gives you the ability to connect with over 400 spectacle lens, contact lens, and frame suppliers giving us the most supplier connections in the eyecare industry! Through VisionWeb, you can connect with all of these suppliers in one convenient location. You can also access all of your own suppliers in one place, which will increase efficiency and reduce your turnaround time. Adding a new supplier to your VisionWeb account is super easy! So say goodbye to visiting multiple sites to place all your product orders!
7. Versatile Accessability
So now you know the benefits of utilizing the various features on VisionWeb, but wouldn't it be great if you could access all of your information on the go? Well not you can! By downloading the VisionWeb Mobile App, you will be able to review your pending and archived orders, check the status of orders being processed at the lab, and more! So no matter where you are, you will always have access to your orders.
Want to start saving your practice time by utilizing online product ordering? Check out VisionWeb today!