Most independent eyecare practices don't have the biggest marketing budgets in the world. And without a marketing budget set aside, marketing for optometrists can be tricky. Many practices might think that it's ok to just go without any marketing, but in today's business world that's just not the case! With little to no budget there are several things you can be doing in your practice to create some buzz.
So we put our marketing brains together to come up with 6 ideas that any small eyecare practice can use to help build their marketing presence, create awareness, beat local competition, and help build a bigger customer base.
Marketing for Optometrists:
6 Ways to Beef Up Your Presence
Dominate Your Social Media
Signing up and being active on social media sites like Facebook and Twitter is completely free - other than the time it takes you to post and manage the content on your pages. Maintaining up to date social media pages for your business is a great way to stay in front of current and future customers, and it's a great avenue for showing some personality and having a little fun with your patients. Remember, people like doing business with people that they like, so if visitors can connect and build a relationship with you through social media, it's likely that you will be top of mind when they are searching for an optometrist.
It's also a great place to create contests and giveaways to show patient appreciation. On top of that, you can share information about other community events and local businesses in hopes that they will return the favor and share information and content related to your practice on their pages.
Use Your Community
If you're an eyecare practice in a small town, maintaining a strong sense of community is a great way to build your customer base. If you're able to spend a little money you can do things like sponsor local event, such as a 5k run/walk or a little league baseball tournament. Any community or charity events going on are a great way to build positive brand awareness. Also, look for different ways to volunteer in the community. When you or your staff volunteers at different events wear a shirt with your practice's logo on it so that you can spread the word about your practice. Does your community have a Chamber of Commerce? Find out what it takes to become a member so that you can network with other professionals in the area.
Have an Easy to Find Website
You may already have a website for your practice, but is it easy for your patients to find? Search engine optimization is important to consider when building your website. If you don't come up on the first google search page for eyecare practices in your area, it's likely that many people won't even consider your practice as an option. Then, once visitors get to your website, can they easily find the information that they're looking for? Is your contact information and office hours readily available, or do they have to dig to find it? Make sure that the most important information is up front and that you're keeping your content up to date.
Create a Referral Program
If you're looking to build your customer base, try creating a referral program. Maybe for every new customer you get who is referred to you by a current customer, that current customer gets a $20 gift card to another local business. Providing incentives for word of mouth referrals is a great way to show appreciation, while gaining new patients, and supporting other local businesses.
Be Consistent in Your Messaging
Whether it's on your website, social media, or within a sponsorship make sure that your messaging and branding is consistent across all of your marketing channels. Does your office have a logo? Make sure that you use it on all materials. Having a recognizable logo within the community will help build your brand awareness. Plus, if you decide to sponsor a local community event, like a 5k, it's likely that your logo will be placed on race day materials, like a t-shirt. So make sure that your logo is recognizable on it's own!
You probably ask your customers for emails when they become new patients, and you might already be using those emails to send patient reminders for appointments. Try creating a quarterly newletter to email out to your email list. This might be all that someone needs to remind them to schedule their next appointment. The newsletter can include anything from eyecare tips to team member bios to community events.
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