Optical Dispensing Tips: 6 Trunk Show Mistakes to Avoid

Posted by Janelle Pauli on Tue, Aug 21, 2018 @ 11:08 AM

Events, like trunk shows, in your dispensary can sometimes be a big hit or a big miss. And, if you've never held this type of event before you probably have a lot of looming questions going into it. Every practice and market is unique, so what is a hit for one practice could be a total miss for another.

It's important to understand the customers that you're targeting and how you can cater to them for your event. Let's take a look at some of the general mistakes you can avoid when getting prepared for a trunk show in your dispensary.

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Eyewear Refund Policies in Your Eyecare Practice

Posted by Janelle Pauli on Thu, Aug 02, 2018 @ 09:08 AM

 

Our friends over at The Optical Vision Site have gathered a bunch of information about different eyewear refund policies that employees enforce at their shops and offices. Your refund policy may not be mandatory, but it can be a strong selling point for hesitant customers. Handling refunds doesn't have to be a difficult task, especially if you're always optimizing your sales techniques to make sure all customers are satisfied.

If you don't know where to start, why not see what other professionals in the optical industry are offering? See how your existing refund policy compares. If you want to see how other optometry offices are implementing refunds, read on.

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4 Tips for Re-branding Your Eyecare Practice

Posted by Janelle Pauli on Tue, May 22, 2018 @ 15:05 PM

Keeping your eyecare practice modern requires you to use the most advanced software and equipment in the industry, refine your processes to keep your workflow running smoothly, choose a contemporary building for your practice, and maintain a brand presence that is attractive to first-time and website visitors. Out of all these things, your practice brand is likely going to get the least attention, but it could arguably be the most important for practice growth.

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How to Learn from Your Practice's Toughest Business Mistakes

Posted by Janelle Pauli on Thu, May 10, 2018 @ 14:05 PM

As a business owner you're going to make mistakes. But the silver lining in making mistakes is that it ultimately helps your business grow and overcome hurdles. You don't want to experience the same mistakes over and over again, but learning from failures really can be a good thing. Today we are going to share 4 steps to take to help you and your team overcome and learn from mistakes in your office. Going through these steps will help you avoid the same mistakes in the future and come out on the right side of failure.

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How To Handle Refund Requests In Your Optometric Practice

Posted by Jeff Rezabek on Tue, Apr 03, 2018 @ 15:04 PM

Returns to your optical shop are a hassle to manage. A return in the eye care industry isn’t as simple as fulfilling the return and restocking the item on the shelf. Customizing the lenses by the patient’s needs and by the frames that they selected complicate the act of maintaining patient satisfaction and making profits in your optometric practice. But your return policy should be should be used to increase sales and help give assurance to a prospect who is on the fence about purchasing frames from your optical shop.

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