Eye care professionals are often on the lookout for the next big technology that can add to their practice, but they may be overlooking an element that can have a tremendous impact not only in raising revenue but also in lowering stress and saving time, says Justine O’Dell, OD, FAAO.
In this case study, Dr. O’Dell, who practices full time in an integrated onsite health clinic in Greer, South Carolina, discusses how Uprise EHR brings value to her practice, and how it can bring value to other eyecare practices as well.
How Dr. O'Dell Generates Revenue and Saves Time in her Eyecare Practice
Smart Claims Submissions
In Uprise EHR, treatment plans are customizable, so Dr. O'Dell can enter her own preferred language and level of details. There are also customized exam templates for different types of exams, such as binocular vision exams, dry eye exams, or other niche services. Furthermore, bundling Uprise with VisionWeb’s Revenue Cycle Management Services for claims submissions resulted in faster reimbursements and offers a valuable training tool for Dr. O'Dell as well.
Integration and Efficiencies
Uprise integrates with other time-saving equipment, such as automated phoropters and autorefraction systems, so data is transferred seamlessly and without error. It also offers embedded tools such as patient recalls and ePrescribing that are effective time-savers. By having the VisionWeb ordering platform integrated with Uprise, it allows ease of ordering and real-time status updates on orders. With its frame catalog, Uprise allows office staff to simplify frame inventory and pricing she says.
Wowing the Patient
Patients are wowed by their interactions with the office through the Uprise system, too, she says. “It automatically emails a customizable health questionnaire to the patient three days before an appointment. By having those completed, patients have a shorter wait time and quicker workup time, and the office looks high-tech, she says. “Patients love it.”
Read Dr. O'Dell's full case study here: