The obvious benefits of offering telemedicine visits are keeping patients out of your practice waiting room, reducing exposure for your staff, and being accessible to low-mobility patients. We've covered how telehealth moves your practice forward and prepares you to go remote if needed. Now, we want to shine a light on a few more opportunities that telehealth opens your practice and your individual OD career up to.Read More
The holiday rush is just around the corner, so I'm sure you're busy preparing. Even though an eyecare practice may not have an inventory comparable to a big-box retailer, pulling in the right frames for display to satisfy customer demand is a fine art, especially during gifting season.
But when displays are limited and orders are mostly personalized, you might be thinking how could I possibly be prepared to accommodate patients' taste? First things first, the most important thing for your rockstar employees this time of the year is to emphasize exceptional customer service, which can make a big difference to a stressed-out holiday shopper. If you’re still overwhelmed with the holiday frenzy, check out the tips below; it’s all about finding the right combination of business and pleasure.
Luckily, there are plenty of budget-friendly options out there to help you and your team get in the holiday spirit, all while having a little bit of fun. We'll provide a few ideas that you can customize to your staff's needs and interests here. Some of these can be converted to virtual or distanced events while necessary or booked in advance for 2021 fun.Read More
We're all familiar with the mythical vampire that looks human but feasts on human blood. However, an energy vampire, a term that came into use a few years ago, isn't as commonly known. Sometimes referred to as emotional vampires, this term is used to describe friends, peers, family members, or even partners that interact in a way where they gain energy from other people, but other people leave the interaction drained or not feeling as recharged as the energy vampire.
This can occur for a multitude of reasons and in any situation, including your eyecare practice. However, if your energy is drained by one employee or patient, that leaves you with fewer resources for your other patients and staff. Luckily, there are a few different ways to address and squelch this behavior.Read More
Getting your team on board with switching to an EHR that actually supports your practice's needs and growth is the first step. Then, you shop for an EHR that fits all the requirements, with your team's buy-in.
But after that, how do you embark on the task of migrating your existing patient data to the new system? It can be scary to go into the process blind. Most data migration is managed differently from vendor to vendor, but there are a few basic steps that stay the same.
In today's blog, we're going over what you might need to know before starting migration so that you feel secure and prepared. Feel free to share this with the implementation leader in your practice.Read More