An Eyecare Practice Holiday Rush: Preparing for Business and Pleasure

Posted by Hannah Hutyra on Tue, Nov 24, 2020 @ 08:11 AM

The holiday rush is just around the corner, so I'm sure you're busy preparing. Even though an eyecare practice may not have an inventory comparable to a big-box retailer, pulling in the right frames for display to satisfy customer demand is a fine art, especially during gifting season.

But when displays are limited and orders are mostly personalized, you might be thinking how could I possibly be prepared to accommodate patients' taste? First things first, the most important thing for your rockstar employees this time of the year is to emphasize exceptional customer service, which can make a big difference to a stressed-out holiday shopper. If you’re still overwhelmed with the holiday frenzy, check out the tips below; it’s all about finding the right combination of business and pleasure.

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Guest Blog: How Do You Manage Aged AR in Your Practice?

Posted by Jerry Godwin on Thu, Nov 05, 2020 @ 09:11 AM

This year has been tough on all practices. Many are trying to figure out how to bounce back from months of being closed, re-open the practice and face the many patient care challenges. With most practices collecting on the current balance of your accounts receivable (AR), your aged AR (>60-days) is growing. Take a proactive look at  the collectability of your balances with greater than 60-days outstanding.

An efficient process for AR should provide the cash flow necessary to cover current expenses. The more efficient your AR process, the quicker you collect the money you have earned and increase profits. During these stressful times, you cannot afford to leave money on the table or be slow in collecting past due balances. Lets get into the advice that Optometric Medical Solutions (OMS) can offer to help:

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How Patients Can Use Flex Spending Dollars at the Optometrist

Posted by Madhu Singh on Wed, Oct 28, 2020 @ 08:10 AM

It's time for the rush of patients scheduling appointments to use up the money left in their FSA or HSA accounts. If you're not experiencing an influx of appointments, give your patients a gentle reminder that your optometry services can be reimbursed with a flexible spending account (FSA), health savings account (HSA), a health reimbursement arrangement (HRA).

In order to qualify for end-of-year benefits, patients simply have to have their exam and order their products in the 2020 calendar year. Then, they can pick the products up whenever they're ready, even if that's in 2021. Here are a few more tips to encourage your patients to book their exams and buy from your dispensary before the year is up.

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Things Gen Z Patients are Looking for in Your Practice

Posted by Madhu Singh on Thu, Oct 01, 2020 @ 08:10 AM

For the generations that grew up with access to all necessary information on the internet, shopping habits are different to those of the generations that came before them. The younger generations are used to valuing online reviews, online retail, diversity, and efficient service.

Furthermore, there might be more tried-and-true sales tactics or workflow designs that work better for the older generations of patients, but would flop with millennials or generation Z.

We want to go over a few changes you can prioritize if you're looking to gain a following in the younger community today.

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6 Best Practices for Optical Dispensing

Posted by Meagan Vitek on Tue, Sep 29, 2020 @ 10:09 AM

We know how hard it can be working in a busy practice: between appointments with patients, the phone ringing, and other office duties, it's usually easiest to continue the workflow you're already on. But what if that means retyping a patient's order into your practice management system or wasting time calling a lab to check on an order's status?

At VisionWeb, we strive to make your day to day tasks more efficient and time saving by providing you with convenient features that streamline your practice's optical dispensing processes. We want to make sure you are getting the most out of VisionWeb's services, so we put together a list of six of the best practices for optical dispensing on VisionWeb. Check out some of these practices and start increasing your practice's efficiency!

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