The Official VisionWeb Blog

In a previous episode of The Power Hour, Optometry's live talk radio show, Ian Lane took the chair and had a conversation with Dr. Gary Gerber about dealing with change management during the implementation phase of purchasing new optical software.

Making the decision to purchase new software for your practice can bring out mixed feelings among your staff, so make sure that you read up (or listen up) to these tips on dealing with resistance and change in your practice.

Something that we talk about being an important piece of the implementation puzzle is having someone on your staff be the team leader.

But do you know who on your team would be the best leader and have enough bandwidth to devote to the task? We've come up with a few key characteristics we think make up the person who is most suited to lead your team towards implementation and training success.

So many doctors are nervous to make the switch to electronic health records. We understand that change can be a scary thing, especially a change this big. Making the switch to a new EHR is not only going to be a big investment, but it will also affect the current flow of your practice. But, with the right EHR, the benefits your practice will receive down the road will outweigh the difficulties that may arise while you get started with a new system.

With Halloween right around the corner, we wanted to compare the process of EHR implementation to walking through a haunted house. There may be unexpected events that jump out and scare you, but there is always a way around each obstacle and a light at the end of the tunnel.

For the generations that grew up with access to all necessary information on the internet, shopping habits are different to those of the generations that came before them. The younger generations are used to valuing online reviews, online retail, diversity, and efficient service.

Furthermore, there might be more tried-and-true sales tactics or workflow designs that work better for the older generations of patients, but would flop with millennials or generation Z.

We want to go over a few changes you can prioritize if you're looking to gain a following in the younger community today.

When you're in the market for new practice management and EHR software there are a wide variety of questions you'll have when talking with different vendors. You'll want to know about the technology the software is built on, specific functionality features, costs, and integrated tools.

Something that can be critical to the success of a new software in your practice is the implementation, training, and support processes by the vendor. So it's crucial not to ignore these important questions during your EHR software buying journey.