In a previous episode of The Power Hour, Optometry's live talk radio show, Ian Lane took the chair and had a conversation with Dr. Gary Gerber about dealing with change management during the implementation phase of purchasing new optical software.
Making the decision to purchase new software for your practice can bring out mixed feelings among your staff, so make sure that you read up (or listen up) to these tips on dealing with resistance and change in your practice.
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Tags: Change Management, Staff Management