Paging Systems for Better Handoffs and Office Workflow

Posted by Janelle Pauli on Tue, Jan 26, 2021 @ 09:01 AM

A common struggle in many eyecare practices is managing efficient patient handoffs. Depending on the layout of your practice, patient flow, and team members the handoff can vary from practice to practice. In many cases, having some type of notification system between your staff is the most efficient and seamless way to hand patients off throughout their appointment. What system has your practice found to be the most successful?

We've found a few different strategies and systems that are worth a shot if your practice has been struggling with handoffs.

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Efficiencies Your Practice Needs for 2021

Posted by Madhu Singh on Wed, Dec 16, 2020 @ 09:12 AM

Throughout this year, your practice has had to respond to unprecedented changes with patience, excellent customer service, and ingenuity. However, we know it hasn't been easy to adapt your well-rehearsed practices and change your protocols without prior notice. Some optometrists have been aided with loans or even had to furlough staff, but it's now time to start implementing long-term changes to keep your practice thriving through 2021. 

We've rounded up the 3 top ways ODs are preparing their practice for another year of uncertainty surrounding closures and social distancing protocols.

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How Progressive is Your Optometry Practice Efficiency?

Posted by Janelle Pauli on Tue, Dec 15, 2020 @ 09:12 AM

It's easy to get comfortable with a routine and do things in your practice the way that they've always been done, especially if it's working well for your existing patient base.

But, times have changed, and if you're still running your practice off of outdated habits and norms you could be scaring off potential new patients, and wasting a lot of time and money. We've put together a quick checklist of some of the things that progressive practices are doing to stay on top of optometry practice efficiency.

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How to Use Emails Efficiently at Your Eyecare Practice

Posted by Sharon Chin on Mon, Dec 14, 2020 @ 12:12 PM

Ever find yourself drowning in a sea of emails to read and send responses to? Don’t worry; you are not the only one. According to a report by the Adobe Corporation, emails take up to 5 hours a day of an average worker's time. That includes reading and answering emails but doesn't usually mean they've cleared their inbox, which means many emails would fall through the cracks.

Your patients probably spend that much time sifting through their emails as well, so your practice emails should be carefully crafted to solicit attention. Utilizing these few tips will prove that emails can be effective and efficient at your eyecare practice.

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An Eyecare Practice Holiday Rush: Preparing for Business and Pleasure

Posted by Hannah Hutyra on Tue, Nov 24, 2020 @ 08:11 AM

The holiday rush is just around the corner, so I'm sure you're busy preparing. Even though an eyecare practice may not have an inventory comparable to a big-box retailer, pulling in the right frames for display to satisfy customer demand is a fine art, especially during gifting season.

But when displays are limited and orders are mostly personalized, you might be thinking how could I possibly be prepared to accommodate patients' taste? First things first, the most important thing for your rockstar employees this time of the year is to emphasize exceptional customer service, which can make a big difference to a stressed-out holiday shopper. If you’re still overwhelmed with the holiday frenzy, check out the tips below; it’s all about finding the right combination of business and pleasure.

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