Increasing efficiency and boosting profits are the biggest goals for any business, but creating a strong and profitable optical dispensary...
Communication is the heart of any successful business. In an eyecare practice, it’s especially important to have clear communication...
A common struggle in many eyecare practices is managing efficient patient handoffs. Depending on the layout of your practice, patient flow,...
Throughout this year, your practice has had to respond to unprecedented changes with patience, excellent customer service, and ingenuity....
It's easy to get comfortable with a routine and do things in your practice the way that they've always been done, especially if it's...
Ever find yourself drowning in a sea of emails to read and send responses to? Don’t worry; you are not the only one. According to a report...
The holiday rush is just around the corner, so I'm sure you're busy preparing. Even though an eyecare practice may not have an inventory...
There might be a time in your eyecare practice when you fall in love with a job candidate that seems to have all the things that you're...
This article from the AOA discusses the benefits staff certification can have for your patients and your practice. If you have a team of...
We're no strangers to the power of analytics and reporting here. We talk about the 5 Essential Insurance reports to make sure you're...
Managing claims in an eyecare practice is a full-time job in itself. And, it's a job that requires a lot of organization, expertise, and...
Dr. Justin Manning from Healthy Eyes Advantage recently presented a webinar on Creating a Rockstar Patient Experience. In addition to many...
All optometrists and their teams have been in a jam where patients have to wait between steps of their appointments. With the current...
We know how hard it can be working in a busy practice: between appointments with patients, the phone ringing, and other office duties, it's...
They love you; they love you not. It’s not easy being a medical professional. And, for an OD, the challenges of running an optometric...
When you land a valuable and loyal employee in your eyecare practice it's important to be able to meet their needs and keep them around for...