Two things happen when you have a sloppy, ill-prepared interview process: you either miss out on all-star talent, or you end up hiring the wrong candidates (which you later regret). It’s vital that you put some time and effort into prepping for interviews because, let’s be honest, your staff can make or break your optical practice.Read More
With the convenience of websites like Monster and Indeed and salary transparency of Glassdoor, people are switching jobs and careers more often. Hubspot put out an article explaining why many employees quit and what you can do to prevent it. We thought this would be valuable information to share with eyecare practices as we know it can be hard to find and hang on to your best employees.Read More
Staff management comes up time and time again as one of the biggest obstacles facing many eyecare practices. Whether you're having trouble with high turnover, can't seem to get your team motivated, or have a hard time throughout the hiring process, staff issues can prevent you from focusing on the rest of your practice and patient care.
Today, we want to provide you with the right resource to help your optical practice overcome its biggest staff management challenges. Let us know what your biggest staff challenge is in the comments below.Read More
Today’s post is dedicated to all the hardworking office managers managing a busy eyecare practice. Being an office manager can be overwhelming but before your practice can be successful, you have to make sure that your staff is happy and well taken care of.
Good management is critical to the success of your business, while poor management affects staff morale which in turn can affect the quality of customer service and your bottom line. Let's evaluate whether there's room for improvement in your practice management style.Read More
Some of the best opticians or front desk staff candidates might have little to no experience in the eycare sector, which can sometimes scare many office managers and ODs. Sometimes, candidates outside the industry might offer a new perspective to optimize your practice's processes.
However, many professionals aren't sure where to start when building skills or cross-training their staff members. That's why we want to dive deeper into training logistics, online resources, and timelines to demystify the process. Keep reading to find out how to guide your new employees through learning and growing in your practice.Read More