NEW EBOOK: Building an Adaptable Eyecare Practice

Posted by Madhu Singh on Thu, Jun 11, 2020 @ 10:06 AM

Uncertainty is tough on a practice owner. On top of taking swift action to preserve the financial life of your practice, optometrists need to boost the morale of their staff and work hard to retain existing patients. However, ODs don't have to navigate these challenges alone.

Actionable advice and stories from ODs with experience handling practice closures, lease changes, pandemics, abrupt change, and demotivated staff are invaluable to make your practice adaptable for any obstacle.

We include communication plans, staff management techniques, interviews with ODs, and possible growth opportunities in this new resource.

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Things Patients Want From a Patient Portal

Posted by Janelle Pauli on Mon, Apr 20, 2020 @ 13:04 PM

The use of a patient portal in your eyecare practice will have a lot of benefits for both you and your patients. But sometimes, practices can run into challenges getting all of the benefits out of a patient portal due to lack of acceptance, promotion, or use by your patients. We found survery data that talks about some of the features that patients enjoy the most from patient portals.

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6 Ways Patient Chat Elevates Eyecare Practices

Posted by Madhu Singh on Wed, Apr 01, 2020 @ 08:04 AM

Consumers lead busy lives with many options and value convenience. Due to this, not only do eyecare practices often lose frame sales to online retailers, but they can also lose patients to competing practices. One way you can meet your patient's expectations is to use 2-way texting for communication around appointment reminders, education, and more.

Our friends at EyeCare Prime see how patient chat helps improve patient relationships everyday. Here are their top 6 reasons you need patient chat in your optometry practice.

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The Intersection of Eyecare Technology & Profitability

Posted by Madhu Singh on Tue, Mar 24, 2020 @ 12:03 PM

Most optometrists and office managers can see how the right technology helps make every day easier and more efficient for both the staff and patients alike. However, new software and cutting-edge equipment can come with a hefty price tag. So, how can you know whether it's worth it?

We will leave the decisions that involve improving patient care to expert ODs. However, we want to shed some light on how to weigh the financial benefits of technology in your practice in today's post.

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Productivity When Your Eyecare Practice is Closed

Posted by Madhu Singh on Thu, Mar 19, 2020 @ 08:03 AM

Sometimes an OD has to leave their practice if they're sick, have an emergency, attending a conference or event, or the government is mandating it for national concerns.

However, it can be hard on your revenue and business goals to leave the practice without an OD. Hiring a replacement takes a bit of research, interviewing, and trust, but it can only work if you're out for a short amount of time.

We've compiled a few tips for keeping peace of mind if your practice needs to close for patients and explore ideas for keeping your staff occupied without an OD.

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