6 Ways Patient Chat Elevates Eyecare Practices

Posted by Madhu Singh on Wed, Apr 01, 2020 @ 08:04 AM

Consumers lead busy lives with many options and value convenience. Due to this, not only do eyecare practices often lose frame sales to online retailers, but they can also lose patients to competing practices. One way you can meet your patient's expectations is to use 2-way texting for communication around appointment reminders, education, and more.

Our friends at EyeCare Prime see how patient chat helps improve patient relationships everyday. Here are their top 6 reasons you need patient chat in your optometry practice.

Read More

The Intersection of Eyecare Technology & Profitability

Posted by Madhu Singh on Tue, Mar 24, 2020 @ 12:03 PM

Most optometrists and office managers can see how the right technology helps make every day easier and more efficient for both the staff and patients alike. However, new software and cutting-edge equipment can come with a hefty price tag. So, how can you know whether it's worth it?

We will leave the decisions that involve improving patient care to expert ODs. However, we want to shed some light on how to weigh the financial benefits of technology in your practice in today's post.

Read More

Productivity When Your Eyecare Practice is Closed

Posted by Madhu Singh on Thu, Mar 19, 2020 @ 08:03 AM

Sometimes an OD has to leave their practice if they're sick, have an emergency, attending a conference or event, or the government is mandating it for national concerns.

However, it can be hard on your revenue and business goals to leave the practice without an OD. Hiring a replacement takes a bit of research, interviewing, and trust, but it can only work if you're out for a short amount of time.

We've compiled a few tips for keeping peace of mind if your practice needs to close for patients and explore ideas for keeping your staff occupied without an OD.

Read More

Online Crash Course to Profitability in Your Eyecare Practice

Posted by Madhu Singh on Mon, Mar 16, 2020 @ 11:03 AM

For the majority of the year, optometrists can work in their local area or their optometry practice. However, ODs generally need to attend conferences and tradeshows in order to build relationships within the industry, learn from peers, and compare software solutions. 

Not being able to attend CE or events in person due to travel bans, health concerns, or lack of funds can be tough for optometrists who learn best through interaction. That's why we're hosting free webinars March 26th & 27th with a focus on generating profits through claims, technology, and regulation.

Read More

Optometry Product Development Insight with Sam Khan

Posted by Madhu Singh on Thu, Mar 12, 2020 @ 08:03 AM

Have you ever thought about the fact that the equipment and software you use everyday in your practice might have been designed anywhere from last year to 20 years ago?

As all optometrists know, the processes and needs of patient care have changed quite a bit since then. So, how are product designers and engineers adapting healthcare products to meet these needs? We wanted to show you a slice of how eyecare tools and products are designed, updated, and managed by interviewing one of our own.

Sam Khan has worked in the eyecare industry for almost 13 years. He started at OfficeMate/Eyefinity as an analyst, but quickly grew his influence over product development and leadership. He is now the Head of Product at VisionWeb. Let's hear what he has to say.

Read More