How the Right Technology can Ease Cold-Start Practice Burdens

Krystal Hoover, OD, grew up in a household where entrepreneurship was a way of life for her family as her parents have their own business. Inheriting the same work-ethic mindset, she envisioned herself opening a private practice in the future, and she accomplished exactly that two years after graduating from Nova Southeastern University College of Optometry in 2018.

With her husband, John Hoover, she opened Eyes on Little Elm in Little Elm, Texas, in 2020. Opening a cold-start practice was not an easy task, especially in the middle of a pandemic, but she is happy to have made it through the first year and grateful to her patients and surrounding community for trusting her office with their eyecare.

The following is just a small part of Dr. Hoover's experience. To read the full story, go to this page.

How Dr. Hoover experienced a worry-free pregnancy leave

dr. krystal hoover headshotWhen a group of advisors recommended Uprise EHR & PM software to Dr. Hoover, she was immediately attracted to its customizable exam templates and treatment code mapping after a live guided demo.

“Usually, it takes me several days to complete charts, but having access to treatment plans for different types of diagnosis saves me a lot of time,” she says. She finds herself saving time with the treatment code mapping, which provides her the ICD-10 code and treatment plan based on the severity of the condition. It’s one less thing to type out and one less thing to carry over into the next day.

With the data from a number of frame vendors preloaded into Uprise, Dr. Hoover finds herself saving time during inventory. “If I carry any of the 40,000 frames included in FramesData, I can simply bulk import frame manufacturers that we carry and automatically add them to my catalog. It’s a game-changer and saves so much time rather than manually entering the frame data for every frame we want added to inventory,” she says.

Uprise does not only help the clinical side, but it also streamlines the coding and billing, creating a smooth handoff between the exam lane to the front desk. “Once I click the ready for billing button on the exam side, my staff members have access to the procedure codes on the front end. The claim is ready to be submitted, and both my staff and patient have a smoother checkout process,” she says.

Read the full story here

Read Dr. Krystal Hoover's Case Study

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