Throwback Power Hour Recap: Is Your Staff Resistant to New Optical Software?

Posted by Janelle Pauli on Tue, Jan 05, 2021 @ 10:01 AM

In a previous episode of The Power Hour, Optometry's live talk radio show, Ian Lane took the chair and had a conversation with Dr. Gary Gerber about dealing with change management during the implementation phase of purchasing new optical software.

Making the decision to purchase new software for your practice can bring out mixed feelings among your staff, so make sure that you read up (or listen up) to these tips on dealing with resistance and change in your practice.

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Training Small Eyecare Practices on a New PM System

Posted by Sharon Chin on Mon, Jan 04, 2021 @ 10:01 AM

Small practices don’t usually get to enjoy the budget and resources that large practices have access to. When it comes to training with a new practice management solution, it can be hard to dedicate time to training when your small practice is already short of staff and resources. Today, we’re here to show you a few tips about how to manage training in a small practice that we've learned through many implementations.

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Spreading Cheer for Eyecare Patients & Employees

Posted by Madhu Singh on Wed, Dec 23, 2020 @ 08:12 AM

Usually the winter holidays are filled with family reunions, festivities, events, and general conviviality. The holidays in 2020 are different because of the social distancing measures we're all following, though. Which means your staff and patients might need a bit of extra motivation to take care of themselves and put their eye health first. 

We thought about different ways you can spread joy and make your patient's time in your practice as enjoyable as possible. Here are a few ideas we thought were winners:

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Setting Staff and Team Goals in Your Eyecare Practice

Posted by Janelle Pauli on Mon, Dec 07, 2020 @ 15:12 PM

Every business should be working towards some type of goal. Goals help motivate your team and help you measure and monitor success on different initiatives in your practice. But, it's also something that's easy to push to the wayside when you're all busy managing a practice and taking care of patients day in and day out.

Today we want to share with you some of the reasons you should prioritize setting goals before the new year and then share a quick way for you to narrow down goals for yourself, your practice, or your team.

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Stopping Energy Vampires in Eyecare Practices

Posted by Madhu Singh on Thu, Nov 19, 2020 @ 09:11 AM

We're all familiar with the mythical vampire that looks human but feasts on human blood. However, an energy vampire, a term that came into use a few years ago, isn't as commonly known. Sometimes referred to as emotional vampires, this term is used to describe friends, peers, family members, or even partners that interact in a way where they gain energy from other people, but other people leave the interaction drained or not feeling as recharged as the energy vampire.

This can occur for a multitude of reasons and in any situation, including your eyecare practice. However, if your energy is drained by one employee or patient, that leaves you with fewer resources for your other patients and staff. Luckily, there are a few different ways to address and squelch this behavior.

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