How Diversity Affects Your Eyecare Practice
In some states, minorities are less likely to visit their eye doctor. Sometimes this is due to discrimination or lack of access. This...
NEW EBOOK: Building an Adaptable Eyecare Practice
Uncertainty is tough on a practice owner. On top of taking swift action to preserve the financial life of your practice, optometrists need...
Eyecare Practice Hiring Advice from an HR Manager
Especially for small businesses that don't have a human resources manager, it can become the office manager's responsibility to hire new...
How to Prep for Interviews in Your Optical Practice
Two things happen when you have a sloppy, ill-prepared interview process: you either miss out on all-star talent, or you end up hiring the...
3 Reasons You Might Lose Another Employee
We've spent a lot of time lately talking about how to hire the right employee, what to look for, and interview questions to ask. But, how...
4 Common Staff Management Problems and Solutions for Your Optical Practice
Staff management comes up time and time again as one of the biggest obstacles facing many eyecare practices. Whether you're having trouble...
Qualities of an Outstanding Optical Practice Manager
Today’s post is dedicated to all the hardworking office managers managing a busy eyecare practice. Being an office manager can be...
Training Your Inexperienced Eyecare Staff
Some of the best opticians or front desk staff candidates might have little to no experience in the eycare sector, which can sometimes...
The Ultimate Guide to Hiring in Your Optometry Practice
Every practice reaches a point where they need to upgrade their space, software, or optometry team. Usually, this is a good sign that your...
How Optical Software can Reduce the Stress on Your Front Office
A great relationship between an OD and their front office staff helps improve the quality of office teamwork and overall patient care....
Quiz: What Kind of Practice Leader Are You?
It's hard to strike the right balance between involving your staff in decisions and brainstorming new ideas while also exercising your...
How to Welcome New Staff in Your Optical Practice with Open Arms
You just hired a new staff member in your optical practice that you believe will be a great fit with your current team. But, how do you...
3 Steps to an Agile Optometry Staff
You want to build a staff with a diversity of skills, personalities, and interests in order to meet the needs of your diverse patient base....
Online Training for Optometry Front Desk Staff
Sometimes, the best candidate for your front desk may have experience in customer service, but not be familiar with handling insurance or...
6 Questions to Ask When Dealing with High Staff Turnover in Your Optical Practice
Staff turnovercan be a big challenge for many eyecare practices. Also, having employees leave and training new employees can have a big...
5 Essential Management Skills For Running A Successful Optometric Practice
A lot of skill goes into properly diagnosing and caring for a patient’s ocular health. Most of these skills are learned through years of...