Whether your practice has just started using a practice management and EHR software, or you've been using one for years, you may have patients who are still unfamiliar with this technology and might be concerned about having their health information stored electronically.
As a healthcare provider, you should be proactive about addressing your patients' concerns, and the best way to do that is to keep them educated. We provided some talking points below that will help answer a few common questions you might get from your patients.
On top of better-coordinated care, there are many more immediate benefits that you will experience during your visit. Here are some examples:
The practice management and EHR system that we use is HIPAA compliant. The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, a federal law, uses the same privacy rules to protect your paper records. With EHRs, there are additional security features like passwords and digital fingerprints to safeguard your information. You have rights over your information and you can set rules and limits on who can look at and receive your health information.
This information can be very overwhelming for your patients, and it might be time-consuming to explain it to your patients individually. A good way to save time is to leave this information out by the front desk on a brochure or a one-page printout, especially if your practice is just transitioning to a practice management and EHR system. Assure them that nothing has changed, and they can look forward to more efficiency in your practice that will also benefit them.
To learn more about how Uprise EHR & PM make your patients’ lives easier, click the link below:
Editor's Note: This post was originally published on Feb. 14, 2015. It has been updated for relevance and richness of content on June 26, 2021.