Xerox conducted a survey about the usage of EHR software, particularly patient portals, across the country. We thought that some of the statistics were very insightful and we wanted to share these numbers with you. After all, your business thrives on helping improve your patients' health and keeping them satisfied. Read on to see what an online patient portal can do for both your practice and your patients.
59 percent of respondents who already use a patient portal say they have been much more interested and proactive in their personal healthcare since they received access. And more than half of those who don’t use portals (57 percent) say they would be much more interested and proactive in their personal healthcare if they had online access to their medical records.
This shows that there’s not only demand from your patients for a patient portal, but it also works in engaging your current patients. That’s one way to increase patient retention!
Patient portals allow you to communicate with your patients, give patients access to their medical records, help with scheduling, eliminate paperwork, and educate your patients about their diagnosis and assessments. A patient portal not only helps your patients, but your practice too. Some can be purchased as a separate solution, if you are still a paper practice moving to electronic records, but some already come as part of a practice management and EHR solution.
On top of that, if you are preparing to participate in the Meaningful Use program or are already part of it, a patient portal can help you meet the requirements with fewer clicks. The objective of the program is to provide patients the ability to view online, download, and transmit their health information. The specific measures include:
Market Your Patient Portal
So, you’re sold on the idea of a patient portal. Or maybe you already have one, what’s next?
Among those who do not use patient portals, 35 percent did not know a portal was available and 31 percent said their physician had never spoken to them about portals.
Are you marketing your patient portal to your patients? Are you making sure that they understand the benefits of using one? Here are some ways that you market the patient portal to make sure that you are making full use of an investment that you’ve paid for:
Uprise is a cloud-based practice management solution that comes with a patient portal already built in at no extra cost. Request a free demo to learn more about how your practice can seamlessly switch to Uprise.