Achieving complete practice efficiency in your office is always going to be a goal of yours. While there is no tried and true solution that works for every practice, there are definitely a few key steps to take that will get your practice headed in the right direction towards eliminating a few of your current inefficiencies.
Software solutions, like your practice management system, should be equipping your team with the resources they need in order to make some of their day-to-day processes easier. Take these 4 steps to eliminate a few common practice inefficiencies.
4 Steps Towards Greater Practice Efficiency with Your Optometry Office Software
Start from the Bottom
Whether you currently use a practice management and EHR system or not, the first place to start is with your workflow and the steps that your staff takes to get specific jobs done. Determining what your problem spots are will help you decide if you're dealing with a software issue, or a process issue. Getting feedback from your staff will help you refine where your inefficiencies are holding you back, and how you might be able to resolve them moving forward. Here's a few starter questions to ask your team:
- What is specifically holding your practice back?
- What processes do you think waste the most time and resources?
- What are your biggest frustrations with your current workflow?
Eliminate Duplicate Work
If you're currently using a practice management system it should be equipped with online ordering and claim filing tools, and your team should be taking advantage of these tools. Otherwise, there is a good chance that somewhere in your workflow, a team member is manually re-keying orders and claims when they shouldn't have to be. Online ordering built into the system is used to create orders to your connected suppliers. Software that comes with ordering and claims built into the system will help keep your information and workflow all in one system!
Chase the Money Trail
Your practice should also be geared up with the tools you need to monitor and analyze reports that can have a big impact on your practice decisions. Your billing and claims processes are a big part of your practice revenue, so it's important that someone in your practice is paying extra attention. If you don't have the tools to easily view reports about your practice, you could be missing out on a lot of extra cash.
Get the Most from Your Investment
If you're using optometry office software in your practice, it's your duty to make sure that you're taking advantage of everything it has to offer so that you're getting the most from your investment. You might be surprised at some of the features of your system that you're not currently taking advantage of. So pull out that user guide and see what you might have been missing. Or, reach out to your vendor and see if there is any additional training that might be available for you and your staff.
If you're on the look out for new optometry office software for your eyecare practice, check out Uprise!