Janelle Pauli

Coding & Billing

Does Your Practice Need an Optometric Billing Manager?

Evaluating your staff and your workflow to see where your team is spending most of their time and what parts of your workflow are being...

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Customer Service

How to Treat Your Optical Practice Patients like People, Not Numbers

Having a full, back-to-back schedule every day is an eyecare practice's dream. When your schedule is that busy, it's easy to start going...

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Coding & Billing

How to Provide Your OD with Full Coverage Info

In any job it can be easy to fall victim to bad habits. And, if you're a biller in an eyecare practice you probably have a routine down for...

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Practice Management, EHR Software

Knowing Your Staff's Computer Proficiency

If you've recently purchased new optometry office software, or even if you're just in the market, an important step in the process is...

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Practice Efficiency

5 Tips for More Effective Optical Team Meetings

In any business, meetings make up a part of your work day. Whether you're part of a big corporate practice, or a small independent you're...

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Optical Dispensing, Staff Management

The Power of Team Based Commission Programs in Optical Dispensaries

All eyecare practices work together differently with their staff, and some practices might see more benefits than others from commission...

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Optical Dispensing

Why You'll Love VisionWeb's Optical Ordering Dispenser Notes Feature

The Dispenser Notes feature can be used by all VisionWeb ordering customers. This feature helps make online optical ordering more efficient...

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Practice Management, Practice Efficiency, Resources

3 Revenue Generating Ideas for Your Eyecare Practice

External events and economic change can affect your practice in many ways. You have a lot of control over the changes you make that lead to...

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Optical Dispensing

3 Ways You're Bumming Out Customers with Your Lab Ordering Methods

A big part of running a successful eyecare practice is keeping your customers happy so that they remain loyal to your office. And in order...

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Optical Dispensing

Frame Ordering: What's More Important? The Rep, The Product, or The Service?

In your dispensary there is a lot of consideration that goes into what frame lines you decide to carry. First, you have to consider the...

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Practice Efficiency, Optical Dispensing

5 Terrifying Optical Ordering Habits

Did you know that practices still fax in their frame orders? Yikes. We know that sometimes resources can be limited, but you shouldn't be...

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EHR Software

5 Reasons You'll Love ePrescribing with Your EHR Software

We're covering everything you love about optometry, technology, and software. And there's a lot of reasons to love technology these days....

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Optical Dispensing

Could You Increase Frame Ordering with an Improved Optical Hand Off?

As an optician, there is a lot of pressure on you to make sales in the dispensary. But, if the optical hand off is rocky it could be...

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Optical Dispensing, Resources

4 Optical Resources Opticians are Loving This Year

After taking a look at our readers' most read articles, it's apparent that most of you love reading about ways to improve sales in your...

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Business Management

A Year End To-do List for Your Eyecare Practice

As another year comes to a close, there are several things you can do to prepare your practice for an even more successful year ahead. For...

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Business Management

5 Things to be Thankful for in Your Eyecare Practice This Year

There is no way to sugar coat it. Sometimes running your own business can be hard, especially when your business is a healthcare practice...

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