The process of receiving orders via phone or fax creates more work for you and the lab, and creates a higher risk for errors to be made with your order!
Spectacle lens suppliers actually prefer to receive their orders from ECPs online. That way they get entered into their management system automatically, jumping ahead of phone or fax orders, without the chance of data entry error.
Let's face it - fax machines are old, time consuming to use, hard to read when a fax actually comes through, and annoying (like anyone wants to hear that obnoxious dialing noise from the 90's). And, they have a greater chance for errors over submitting orders online.
Human error is a reality with any manual process. With VisionWeb there is less manual intervention and the system will only give you lens design, material, and treatment combinations that are actually possible. It won't let you place an order for something optical labs can't make!
Orders placed online to wholesale optical labs have a quicker turnaround time because of automated error-checking features. This helps ensure that the job is clean when it arrives at the lab. VisionWeb users say that their orders are returned to them a full 1-2 days faster than orders placed via phone or fax!
VisionWeb gives you access to hundreds of suppliers in the industry, all in one convenient location. Having all of your suppliers available on one site will save you time, and the hassle of juggling different processes with each individual supplier's website.
Order status can be checked online 24/7 from any computer with Internet access. How convenient! When a patient calls asking when their prescription will be ready, you just log on and check the order status, instead of having to put the patient on hold for 5 minutes while you call the lab.
A typical ECP will place over 2,000 orders per year, and on average online ordering will save about 1 minute per order as compared to phone or fax. So, the average practice saves 2,000 minutes per year, or 34 hours! That's almost a full week of staff time that can be spent on patient care, recall, other revenue generating activities, or maybe even a vacation!
Oh yeah, did we mention placing orders on VisionWeb is free?
If Britney Spears can't convince you to place your product orders online, then we aren't sure what will! The benefits your practice will gain with online product ordering are sure to save you time and money! VisionWeb's free online ordering service has all the qualities you need, and a team of experts to help you make the most of the service.