Sometimes an OD has to leave their practice if they're sick, have an emergency, attending a conference or event, or the government is mandating it for national concerns.
However, it can be hard on your revenue and business goals to leave the practice without an OD. Hiring a replacement takes a bit of research, interviewing, and trust, but it can only work if you're out for a short amount of time.
We've compiled a few tips for keeping peace of mind if your practice needs to close for patients and explore ideas for keeping your staff occupied without an OD.
3 Productive Things to Do When ClosedAdmin Work
Instead of worrying about losing loyal patients, close your practice and pay your staff for accomplishing the tasks they can't get to when seeing patients. This is more of a viable option for established, independently owned practices that have a stock of cash they can rely on for a few days. Your staff can organize the office files and inventory, explore new software to make their workflow more efficient, negotiate lower pricing with vendors, do a deep clean of equipment and furnishings, and maybe even get a day off if you're gone a long time.
If you're leaving for an event or CE, why not have your staff do some skill-building as well? Ask each employee what existing skills they'd like to build on or what new skills they'd appreciate learning. Pay for a Lynda, UDemy, or Skillshare subscription for the practice so that they can watch videos and take quizzes on their desired course. Depending on how long you're gone, maybe they could complete a whole course and present an action plan on what they learned and how it applies to your practice.
While you're doing an inventory of your equipment and tools, you might find your practice can consolidate its tools. Make a list of your needs when it comes to your medical equipment, patient demographics, EHR, and practice management software. Request your office manager attend virtual demonstrations with multiple software vendors and spend time researching your practice's needs. When you return, you can discuss the pros and cons of the software available on the market. Usually this takes hours away from exam slots, but you will feel relaxed if you have time to research without patients coming in and out of the office.
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