Remote Work Series: Introducing Telehealth to Your Practice
Published by Madhu Singh on
Tue, Apr 21, 2020 @ 10:04 AM
Although optometrists have traditionally been apprehensive to adopt telemedicine or deliver remote diagnoses, the current shelter-in-place precautions call for healthcare providers to adapt. If you have established patients with red eyes or injuries during this time, what options do you have besides remote care? However, beginning to administer patient care while you and your staff work from home takes planning and the right tools.
From billing codes to workflow changes, we want to show you how telehealth could be incorporated into your practice either for the short or long term.
It's important to note that servicing patients remotely means new HCPCS codes to enter during exams and procedures for your staff. Make sure your staff is on board with a strong internet connection and you might consider having one person in your practice at all times to handle emergencies.
That being said, teleoptometry does seem to have benefits for practices as an alternative for patient care during times of need. Not only does digital optometry reduce the need for paper records, but it also makes appointments and education accessible to any patient with an internet or phone connection.Cloud-based EHR and practice management softwareallows ODs to look at reports, conduct video conferencing, and communicate with patients through a portal remotely.
With the correct software, your workflow can run smoothly after the initial setup. If remote work would help the community you live in and the success of your practice, it's worth creating a separate check-in to check-out process for these patients.
Download our quick reference PDF on telehealth billing and watch our webinar below. We're here to support you no matter what.