When hiring for different roles in your optical practice you're going to be looking for different qualities, skills, and experiences for each position. What you're looking for in an optician is going to be different from what you're looking for in an office manager, naturally.
That's why we thought it would be helpful to lay out for you the skills and characteristics that we think make someone a good candidate for each of these different roles. Is there a skill or quality that you look for that we missed? Let us know in the comments.
Your all-star optician candidates are going to know everything from the technical side of your products to sales messaging strategies to knowing how to provide the best customer service. But apart from the obvious, there are some additional, more specific skills and qualities that we think make one optician stand out from another.
Your optical tech works closely with the OD to keep patients moving quickly through your office. In order to maintain an efficient and healthy working relationship between the tech and OD these are the highlights we think you should be looking out for when interviewing candidates for the role of optical tech in your practice.
Running an eyecare practice requires possessing many management skills, which is what makes your office manager such an important part of your practice. Having an office manager helps take some of the business responsibilities of owning a practice off of the OD. And in many practices, an office manager wears a lot of hats to help keep things running smoothly.
Does your team of ECPs possess all the qualities you need to be stellar? Well, let's find out if maybe your workflow has room for improvement, then!