3 Secrets For Managing Your Optometric Practice Staff

Posted by Jeff Rezabek on Thu, May 24, 2018 @ 15:05 PM

ODs can often attribute their success to their like-minded, hardworking staff. Unfortunately, a common challenge in the eyecare industry is hiring and managing staff members. High turnover rates make running an effective optometric practice difficult because of the challenges of training while continuing to operate on a full schedule. Below are some tips to help you manage your staff more effectively to avoid burnout and boost morale.

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4 Tips for Re-branding Your Eyecare Practice

Posted by Janelle Pauli on Tue, May 22, 2018 @ 15:05 PM

Keeping your eyecare practice modern requires you to use the most advanced software and equipment in the industry, refine your processes to keep your workflow running smoothly, choose a contemporary building for your practice, and maintain a brand presence that is attractive to first-time and website visitors. Out of all these things, your practice brand is likely going to get the least attention, but it could arguably be the most important for practice growth.

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How To Get Your Electronic Claims Paid Faster

Posted by Jeff Rezabek on Thu, May 17, 2018 @ 15:05 PM

The claims management process is long and complicated. And unfortunately, full of it's obstacles that can bring an electronic claim to a complete stop without getting paid. To optimize your claims management process and accelerate the lifecycle from submission to reconciliation, your optometric practice needs the right tools.

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Should Your Optometric Practice Website Have A Chatbot?

Posted by Jeff Rezabek on Tue, May 15, 2018 @ 15:05 PM

Messaging platforms are the preferred means of communication now. In 2017, Facebook Messenger had 1.3 monthly active users. As the monthly active user count grows, businesses are using messaging tools like Facebook Messenger to create chatbots to connect with customers and prospects to quickly deliver personalized information. A computer program that mimics human conversation, chatbots are becoming more common on websites across all industries.

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How to Learn from Your Practice's Toughest Business Mistakes

Posted by Janelle Pauli on Thu, May 10, 2018 @ 14:05 PM

As a business owner you're going to make mistakes. But the silver lining in making mistakes is that it ultimately helps your business grow and overcome hurdles. You don't want to experience the same mistakes over and over again, but learning from failures really can be a good thing. Today we are going to share 4 steps to take to help you and your team overcome and learn from mistakes in your office. Going through these steps will help you avoid the same mistakes in the future and come out on the right side of failure.

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