Strategies for Solving Optometric Practice Performance Issues

Posted by Jeff Rezabek on Thu, Mar 29, 2018 @ 16:03 PM

Performance issues in an optometric practice can jeopardize business, employee morale, and patient care. Whether you’re missing industry benchmarks or are falling behind on your practice goals, addressing performance issues early can help you recover to meet your goals.

Read More

Things That Drive Patients From Your Optometric Practice

Posted by Jeff Rezabek on Tue, Mar 13, 2018 @ 15:03 PM

For your optometric practice success, it’s essential that you maintain a steady stream of patients scheduling appointments and purchasing from your frame boards. However, many factors drive your existing patients from your optometric practice, increasing your patient churn rate. This post identifies three reasons patients leave your optometric practice.

Read More

5 Steps to Train Your Staff with Zero Eyecare Experience

Posted by Janelle Pauli on Thu, Mar 08, 2018 @ 14:03 PM

There might be a time in your eyecare practice when you fall in love with a job candidate that seems to have all the things that you're looking for... except experience working in an eyecare office or maybe even in a healthcare practice at all. While this could give you some pause as to whether or not you want to move forward with this candidate, we want to offer up some training ideas that will help you effectively train someone who doesn't quite have the experience that you're looking for. 

Read More

3 Common Reasons Employees Leave Your Optometric Practice

Posted by Jeff Rezabek on Tue, Mar 06, 2018 @ 15:03 PM

Building a team of qualified individuals to work at your optometric practice and interact with patients can be a driving factor behind many successful practices. Interviewing and hiring skilled workers for your practice is challenging enough, but once you’ve assembled your team of employees, the hard part is keeping everyone satisfied. Unfortunately, many practices struggle with high turnover rates, which can affect everything from office management to claims management.

Read More

15 Interview Questions Your Eyecare Practice Should be Asking in 2018

Posted by Janelle Pauli on Tue, Feb 13, 2018 @ 14:02 PM

The hiring process in your eyecare practice can often be time-consuming, and sometimes downright frustrating when searching for the perfect fit for your next office manager, optician, or associate OD. But being prepared for every interview will help you save time when weeding through candidates, and will hopefully make the entire process go a little bit smoother. Part of being prepared is narrowing down the interview questions you plan to ask each candidate so that you can compare potential employees and find the right fit for your office.

Read More