Caroline Blauvac

Recent Posts

5 Things Patients Hate About Getting New Glasses

Posted by Caroline Blauvac on Thu, Dec 20, 2018 @ 11:12 AM

You want the process of getting new glasses to be a fun and entertaining experience for your patients, right? But are you sure that is the experience you are providing them? Sometimes, shopping for new glasses can be worse than shopping for a pair of jeans. Just like any other shopping experience, your customers can feel stressed about making the right choice in terms of fit, flatter, and style.

What do you think is the main source of this stress? Is it dealing with a pushy salesperson, adjusting to the new prescription, or simply finding time to go pick out the frames?

We aimed to find out what triggers the shopping stress in patients by surveying our friends, family, and acquaintances. We had them rank the top 5 frustrations when getting new glasses and here is what our friends tell us stresses them the most:

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Superstars of Optical Dispensing Every Eyecare Practice Needs

Posted by Caroline Blauvac on Tue, Jul 24, 2012 @ 09:07 AM

“I love your glasses, where did you get them?” – That’s what your patients dream of hearing when they purchases new spectacle lenses! And that’s what you want them to hear! In fact, it means the name of your practice will start spreading through word of mouth and more and more people will flock to your practice for optical dispensing! How can you do that? Well, let us introduce you to 3 Superstars of Optical Dispensing that keep your practice ahead of the curve!

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VisionWeb's Ordering Service Now Compatible With The Safari Browser

Posted by Caroline Blauvac on Thu, Jul 12, 2012 @ 13:07 PM

There has always been a debate over whether Mac is better than PC’s. In fact, you probably thought about it when purchasing computers for your practice, or tried to talk your friends into buying one of them during the Sunday barbecue. And, we know that you have very good reasons to believe that one is better than the other.

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Eyecare Events - Have A LEGO Eyewear Party

Posted by Caroline Blauvac on Thu, Jul 12, 2012 @ 08:07 AM

Longer sunshine-filled days, iced coffee, barbecue, and of course fun parties and events are back! You guessed right, it’s summertime! And everyone loves this time of the year! Now is the perfect opportunity to organize an entertaining event at your practice. Our friends over at the Optical Vision Site came up with the fun and innovative idea of having a LEGO Eyewear Party! How amazing does that sound?

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How The Right Tools Can Help Remedy Your Electronic Billing Problems

Posted by Caroline Blauvac on Thu, Jul 05, 2012 @ 08:07 AM

Being able to file claims online - either through the insurance companies’s websites or through a clearinghouse that connects with various insurance companies - has for sure helped you reduce your billing problems and be more efficient. But let's face it, no system is flawless and electronic billing problems are still hurting your practice. In fact, it interrupts claim processing and you end up not getting paid for your services. You losing money?! No kidding, that’s the last thing we want! That’s why we have gathered the main causes of these problems and identified the best ways to avoid/solve them for you. Here’s what you should know:

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