17 Insurance Definitions Your Billing Manager Should Know

Posted by Janelle Pauli on Tue, Apr 23, 2019 @ 11:04 AM

The world of health insurance and medical billing and coding can be a complicated one. Even experienced billers have to face ever-evolving changes from insurance companies and government regulations. It makes it even more challenging when your office has hired a new biller or someone with less experience who needs to get up to speed quickly with all of the correct information and processes.

Today, we want to share a quick list of some of the most common insurance and billing terms and definitions that every optometry biller should know. This list can be useful when you're on-boarding billers or getting the rest of your optical team familiar with the insurance process.

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NEW WEBINAR: Turn Your Denials to Dollars

Posted by Madhu Singh on Tue, Apr 02, 2019 @ 08:04 AM

When your claims are denied, it's easy to grow frustrated if the error or solution aren't obvious. However, it's worth your time and energy to fix denied claims, document the process, and reduce your denial rate for the future. 

Let us help you review your workflow, identify your common denial reasons, provide our flowchart of solutions, and get money into your practice's pocket.

Shane Shepherd, our Sr. Insurance Sales Manager, will answer your most urgent insurance questions and host our live webinar, Denials to Dollars, on April 5th at 12pm CST. Register for the webinar.

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2 Things Every Practice Should Outsource

Posted by Madhu Singh on Thu, Mar 21, 2019 @ 14:03 PM

Your optometry practice does it all.

From managing payroll and accounting to digital marketing and hiring, you probably feel stretched thin during the busy season. In order to spend the majority of your time providing your patients the best care and attention possible, you might need to outsource some of your responsibilities.

Depending on the size and needs of your practice, most of your responsibilities need to be done in-house. However, there are a few areas where you can trust external experts to take over. Sometimes, it even saves you money and boosts patient care in the long-run. Keep reading to find out 2 areas where outsourcing can be beneficial to running your modern eyecare practice.

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Reducing Expenses and Managing Money in Your Eyecare Practice

Posted by Madhu Singh on Thu, Feb 28, 2019 @ 11:02 AM

Don't let a lack of comfort when it comes to accounting, budgeting, expenses, and spreadsheets in general hold your eyecare practice back from growing. Although outsourcing your insurance filings and financial needs is always an option, there are a few very simple responsibilities your staff can learn to handle in-house.

We want to make sure you feel confident handling your own money, reducing overhead expenses, and identifying areas that are scalable in your practice. That's why we've compiled a handbook about how to run your small business to maximize your profits.

Keep reading for insights into financial management in an optometry practice. Even if your practice has been around for years, there is always room for improvement.

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One of the Denial Rate Reports You Should Be Running

Posted by Madhu Singh on Thu, Feb 21, 2019 @ 11:02 AM

We know that insurance revenue scaling in your eyecare practice can be daunting, but that's why we've compiled resources to help you become a claim expert. What happens after you've decided on the solution, system, or service that's best for your practice, though?

Say you've got a system in place for claim management and filing that seems to fit well into your workflow. How do you know that it's supporting your practice financially? The best way to measure the performance of your insurance revenue is through running reports. Then, you can optimize the process to reduce the number of unpaid claims.

Today, we're going to highlight one of the five insurance reports you should be running. We hope it urges you to gain necessary insight into the financial side of your practice. 

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