Why Online Lab Ordering Should be a Part of Your Practice Strategy in 2017

Posted by Janelle Pauli on Thu, Feb 23, 2017 @ 14:02 PM

It's 2017, and the Internet is a powerful tool that helps businesses of all shapes and sizes perform daily business activities faster and more efficiently. Online applications have helped businesses spend less time on the phone, reduce data entry tasks, streamline communication between employees, and so much more. 

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3 Revenue Generating Ideas for Your Eyecare Practice in 2017

Posted by Janelle Pauli on Tue, Jan 17, 2017 @ 14:01 PM

2017 will be a year of change in many ways, even in your eyecare practice. You have a lot of control over the changes you make to lead to better business decisions and strategies for your practice this year. But sometimes it can be hard to even know where to start. No matter what your practice has already lined up for resolutions and goals to accomplish in this calendar year, we've got three more practice building ideas to help take your practice, and your revenue, to new heights. 

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Is Your Workflow Affecting Your Frame Ordering?

Posted by Jeff Rezabek on Tue, Dec 20, 2016 @ 14:12 PM

Upselling a second pair of glasses to your patients will help you increase your frame ordering profits. But, this is easier said than done. Good, quality frames are not always affordable to all patients, and many patients struggle to justify purchasing even a single pair of frames. But, if your office workflow is optimized, you can begin the sales pitch early on in the patient visit and help them find a few pairs of frames that align with their budget, comfort, and vision needs.

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3 Ways to Invest in Your Optometric Practice and Keep Employees

Posted by Jeff Rezabek on Thu, Dec 15, 2016 @ 14:12 PM

To succeed in business, you have to make investments to prepare your practice for the future. Although you may want to spend resources on technology to make your optometric practice more efficient, you also want to invest in your staff. Keeping your staff happy will lead to an improved patient experience, and investing in your optometric practice staff will reduce turnover rates and improve employee satisfaction. Below are tips on how you can invest in your optometric practice staff.

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4 Customer Service Habits to Ban From Your Optometry Practice in 2017

Posted by Jeff Rezabek on Tue, Dec 13, 2016 @ 14:12 PM

Customer service is everything in a business. According to this report, 86% of buyers will pay more for a better customer experience. With all the challenges that threaten the success of an optometry practice today, suboptimal customer service is not acceptable.

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