4 Ways Your Eye Care Practice Customer Service is Stuck in The Past

Posted by Janelle Pauli on Thu, Apr 20, 2017 @ 14:04 PM

The customer experience in your eye care practice becomes more and more important every day. Sure, good customer service is something patients have always expected, but with the choices and competition facing your eye care practice today the patient experience has become that much more important in order to keep up with other retailers.

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How to Generate Positive Online Reviews for Your Optometric Practice

Posted by Janelle Pauli on Thu, Apr 13, 2017 @ 14:04 PM

First things first, in order to get positive online reviews for your practice you need to be providing patient care that goes above and beyond a patient's previous experiences with other providers in all areas of your office. But once you provide that exceptional care, how can you ensure that your patients will go the extra mile and share their positive visit online?

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How to Save Yourself From Optometric Practice Burn-out

Posted by Jeff Rezabek on Thu, Mar 30, 2017 @ 14:03 PM

An OD wears many hats to ensure their practice is running effectively and patients are comfortable and happy. However, the constant hassle of trying to meet the demands of running a successful optometric practice and providing quality care can quickly turn into an all day job. 

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Optical Resources to Successfully Train Your New Hire

Posted by Jeff Rezabek on Tue, Feb 21, 2017 @ 14:02 PM

Bringing in new talent into your optometric practice is exciting. With new hires comes a boost in creativity, productivity, and positivity. It also comes with the challenge of training the individual quickly and efficiently enough that you can return to managing your practice and seeing patients.

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3 Revenue Generating Ideas for Your Eyecare Practice in 2017

Posted by Janelle Pauli on Tue, Jan 17, 2017 @ 14:01 PM

2017 will be a year of change in many ways, even in your eyecare practice. You have a lot of control over the changes you make to lead to better business decisions and strategies for your practice this year. But sometimes it can be hard to even know where to start. No matter what your practice has already lined up for resolutions and goals to accomplish in this calendar year, we've got three more practice building ideas to help take your practice, and your revenue, to new heights. 

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