Optometric Practice Tips for Creating A Culture Your Staff Will Thrive In

Posted by Jeff Rezabek on Tue, May 23, 2017 @ 14:05 PM

In an optometric practice, your staff interacts with dozens of people either face to face or over the phone every day. With the need to create positive interactions with every person your staff comes in contact with, it’s important that you create a culture where your staff not only is excited to come to work, but also a culture where the positive vibe increases productivity and a shared success throughout the optometric practice.

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Optometric Practice Tips for Writing Enticing Job Descriptions

Posted by Jeff Rezabek on Thu, May 18, 2017 @ 14:05 PM

Your optometric staff contributes a lot to your practice's success. So, when a team member leaves or new roles are created, it’s important that your optometric practice hires the most qualified individual for your practice. This whole process starts with writing an attractive job description.

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4 Ways Your Eye Care Practice Customer Service is Stuck in The Past

Posted by Janelle Pauli on Thu, Apr 20, 2017 @ 14:04 PM

The customer experience in your eye care practice becomes more and more important every day. Sure, good customer service is something patients have always expected, but with the choices and competition facing your eye care practice today the patient experience has become that much more important in order to keep up with other retailers.

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How to Generate Positive Online Reviews for Your Optometric Practice

Posted by Janelle Pauli on Thu, Apr 13, 2017 @ 14:04 PM

First things first, in order to get positive online reviews for your practice you need to be providing patient care that goes above and beyond a patient's previous experiences with other providers in all areas of your office. But once you provide that exceptional care, how can you ensure that your patients will go the extra mile and share their positive visit online?

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How to Save Yourself From Optometric Practice Burn-out

Posted by Jeff Rezabek on Thu, Mar 30, 2017 @ 14:03 PM

An OD wears many hats to ensure their practice is running effectively and patients are comfortable and happy. However, the constant hassle of trying to meet the demands of running a successful optometric practice and providing quality care can quickly turn into an all day job. 

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