Meaningful Use Criteria for the Hardship Exemption Deadline

Posted by Janelle Pauli on Tue, Nov 25, 2014 @ 10:11 AM

Your time to submit your Meaningful Use hardship exemption application is quickly coming to an end! November 30, 2014 is the deadline, so if you're still planning to apply for the exemption you better get to it. If you're not already participating in Meaningful Use, you're going to be penalized next year, unless you qualify and submit your exemption application by the 30th.

Penalties on your Medicare reimbursements will start at 1% in 2015, and increase each year to a maximum of 5%. In order to qualify for the hardship exemption you need to meet one of the four valid reasons for not being able to meet Meaningful Use criteria this year. The CMS has come up with 4 situations that explain why your practice might not have been able to implement an EHR and attest to Meaningful Use this year.

Why Your Practice Might Qualify for the Meaningful Use Hardship Exemption

Uncontrollable Circumstances

Some Meaningful Use and EHR situations are out of your control. Things like natural disasters, practice closures, bankruptcy, or debt-restructing are all things that might qualify you for the exemption. On top of that, EHR vendors might have run into issues such as loss of certification, closure, or 2014 certification issues and delays. These would also qualify you for the hardship exemption.

Read More

Don't be a Turkey When Shopping for EHR Software

Posted by Janelle Pauli on Thu, Nov 06, 2014 @ 10:11 AM

With Halloween behind us the holiday season is quickly approaching. The holiday season will come and go and just like that it will be 2015. So maybe you're planning on doing a little holiday shopping for your practice. You could be looking for new instruments, new equipment, new computers, or new practice management and EHR software.

We know that the end of the year can be a busy time for practices trying to get their customers to use up those flex spending accounts and benefits, so if you are in the market for new software, we want to make sure that you take the time to take it seriously. Purchasing new software isn't a cheap decision, and isn't something that should be decided overnight. There's a lot to consider for your practice when making a big investment. So make sure you're not being a turkey this holiday season when shopping for a new system!

Don't Fall for these 3 Bad Habits When Shopping for EHR Software

Read More

Tips for ECPs: How to Increase Frame Sales

Posted by Sharon Chin on Tue, Nov 04, 2014 @ 10:11 AM

On top of being a healthcare facility for your patients, we know that your practice is a business and frame sales are a big source of revenue. When your patients come in for their annual exam, you would like to see most of them to fill their prescription at your practice. Unfortunately, with the rise of online retailers, a lot of practices can become a showroom for their patients. Showrooming occurs when patients try on the selection of frames available in your practice, then buy the product online. There are still many ways to prevent showrooming at your practice and increase your frame sales! Use these tips for ECPs to see how!

Tips_for_ECPs_frame_salesExplain prescriptions to patients

If your patient requires a specific lens type, they might not understand the benefits or importance of it unless you explain it to them. Take the time to talk to them about their prescription and inform them of the dangers of getting a cheap knock-off online. Make sure that the doctor hands off a prescribed lens material and design to the optician so both doctor and optician can educate and emphasize on the importance of filling their prescription accurately to the patient.

Read More

Optical Resources: Do Online Reviews Give You The Heebie-Jeebies?

Posted by Janelle Pauli on Thu, Oct 16, 2014 @ 10:10 AM

Today, more and more people are turning to the Internet to get information about products and services they are interested in. And with popular review sites, like Yelp, it has become even easier for customers to give feedback about any business, both good...and bad. And whether you're receiving good or bad reviews, there's an appropriate response for handling each one.

Bad reviews can be hard to deal with. After reading something bad about your practice it's easy to get defensive about the situation, and you may be even more frustrated if the review is a one sided version of the whole story. But, the bad review is out there and responding negatively will only draw more attention. So, how do you handle a bad online review? We've got a few tips of what you shouldn't do when dealing with negative reviews!

Optical Resources and Advice to Ignore When Youoptical resources Get a Negative Online Review

Don't Become a Part of the Conversation

The number one thing not to do - ignore the bad review. If you have the opportunity to publicly respond to the issue at hand, you should. That way, potential customers who read the review know that you're responsive and are looking for ways to help resolve the issue. While it's important to address the problem with a response to the bad review, the next step is to take the conversation offline so that both parties can express their concerns and agree upon a solution without bringing in more attention.

Read More

What You Might Have Missed at Vision Expo West

Posted by Janelle Pauli on Tue, Sep 23, 2014 @ 10:09 AM

Fresh off the plane from Vision Expo West in Las Vegas and we wanted to share a quick recap in case you missed it. The show in Vegas is always fun (and tiring), and we had a great time meeting up with everyone who stopped by the booth! So, what were we doing to keep ourselves busy at the show? Read on to find out!

The Vision Expo West Recap for Anyone Who Missed It

Software Demos

The main attraction in our booth was Uprise, our cloud-based practice management & EHR software. If you were at the show and got the chance to stop by the booth and see Uprise for yourself we encourage you to download our eBook, The Ultimate Buying Guide for Practice Management Software, to help you sift through all of the different software options you saw at the show. We know that making the switch to a new system is a big investment for your office so we want to make sure that you have all the tools and resources to help you make the right decision!

Read More