What We Learned about Working with Different Generations at Vision Expo West

Posted by Janelle Pauli on Thu, Oct 08, 2015 @ 10:10 AM

In almost every office of every business you'll find a team of staff that ranges across several different generations. Or, if your staff is comprised of a small team of only 2-4 people you might all fall into the same generation, but your patients and customers will most definitely span a large number of years.

Read More

Optical Resources: Interview Questions that will Land You the Perfect Candidate

Posted by Janelle Pauli on Tue, Sep 29, 2015 @ 10:09 AM

At one point or another every eyecare practice is going to experience staff turnover, and you're going to find yourself on the hunt for a new hire in your practice. Searching for new employees might not be common practice for you if you've had staff that have stuck around for years. To help get you prepared for hiring your next practice superstar we've compiled a list of some of our favorite interview questions to ask in this optical resources blog.

Read More

Optometric Billing: How to Provide Your OD with Full Coverage Info

Posted by Janelle Pauli on Tue, Sep 22, 2015 @ 11:09 AM

In any job it can be easy to fall victim to bad habits. And, if you're a biller in an eyecare practice you probably have a routine down for checking patient eligibility and insurance coverage. When it comes to checking eligibility information it should go beyond simply checking for the patient's scheduled procedure. It's likely that the OD will find additional testing that may need to be done during an appointment, and having the comprehensive coverage information at their fingertips will keep the appointment running smoothly.

Read More

Optical Dispensing: Have You Implemented a Commission Program?

Posted by Megan Ludzenski on Thu, Sep 17, 2015 @ 10:09 AM

Some opticians see commission programs as a normal part of their job, and may even come to expect them from your practice. A typical commission program can vary anywhere from 1-5 percent of monthly dispensary sales. However, some independent practices have felt the struggles that can come along with implementing a commission program. Today, we want to walk through some of the pros and cons of commission programs and bonuses and how your practice can go about implementing them.

Read More

The Ultimate Branding Checklist Every Eyecare Practice Needs

Posted by Janelle Pauli on Tue, Sep 15, 2015 @ 10:09 AM

Your brand image is the essence for your practice, making it extremely important to all aspects of your business. Yet, many practices struggle with maintaining a consistant brand image throughout all of their office materials. It can be easy to forget about branding on smaller documents around the office, and that is why we've asked our in-house designer to come up with a branding checklist of all the things that you should be focusing on in your practice in order to maintain a consistent brand image across all channels.

Read More