One of the biggest jobs of being an optician in an eyecare practice is to sell, sell, sell. While it may seem like a straightforward sale...
Providing good customer service in your dispensary is a critical step towards making a sale. But what makes good customer service? Some...
It's not a surprise that your optical shop is facing competition from online retailers. If you find your patients are buying their frames...
It’s getting harder to compete with online retailers. However, when you have patients in your office getting their exam, you have the...
There’s nothing wrong with a little competition, but having a full understanding of who your competitors are and how your optical practice...
We are always on the lookout for optical resources that can help your eyecare practice increase efficiency and boost profits through simple...
Keeping your eyecare practice modern requires you to use the most advanced software and equipment in the industry, refine your processes to...
Returns to your optical shop are a hassle to manage. A return in the eye care industry isn’t as simple as fulfilling the return and...
It's no secret, happy patients make the best patients. Attracting new patients to your practice can be challenging, but if you can keep...
If your eyecare practice is in a high foot-traffic location, your window displays could play a huge role in new patient growth and frame...
2017 was a busy year. At the end of each year we enjoy taking a look back at all of the content we posted on the blog and seeing what our...
In any business, you're going to run into situations of having to work with difficult people. Whether it's someone on your team or a...
When a patient enters your office they first experience your waiting room and front desk team. As an OD, you don't always get to witness...
Getting festive in your eyecare practice is a fun way to interact with your patients on holidays, and with Halloween just around the corner...
Many ODs swear by patient recall messages when it comes to patient retention and reducing no-show patients, while others don't see as many...
A successful optometric practice revolves around ensuring that patients are happy and provided with optimal care. According to one article,...