Each and every day your eyecare practice is faced with challenge after challenge. And, one of the biggest challenges for many practices is...
Sometimes you have to make the tough decision in your practice about whether or not to continue accepting certain insurance plans. While...
Technology plays a significant role in our life. Yet, in the optometry community, many practices are still relying on paper charts or...
Depending on your practice's specialties and location you might be serving a higher than average senior-age patient base. In today's world,...
One of the biggest reasons independent optometrists are losing patients and money has to do with the low-cost options of online retailers...
The customer experience in your eye care practice becomes more and more important every day. Sure, good customer service is something...
In healthcare, the way you and your staff treat and interact with patients is a big determining factor of whether or not someone will keep...
If you want your practice to out-perform your revenue goals from last year, you need to put a plan in place to reach that goal. And in...
Exceeding customer expectations isn't always easy to do these days. So providing a patient experience that exceeds expectations is one of...
A patient no-show can damage your optometric practice. The absent patient and empty chair creates revenue loss in your practice, a...
In the optical industry, competition is fierce, and patients are hard to come by. This is why having a focus on patient retention is so...
Selling frames to a patient visiting your practice for a comprehensive exam used to be an easy sell. Now, due to online retailers and show...
Appointment cancellations. No shows and last minute cancellations happen almost every day in an eyecare practice. These missed appointments...
Patient growth is a big piece of the practice success puzzle. And, making sure that your practice is equipped with the tools you need to...
The patient should be the number one priority in your practice at all times. So what are some of the ways you and your team go above and...
Communication is an important piece of running a successful business. You need to have open and easy communication with your patients and...