Janelle Pauli

Recent Posts

Why Your Practice Should Automate Claim Management

Posted by Janelle Pauli on Thu, Jun 01, 2017 @ 14:06 PM

In any eyecare practice, claim denials are a common place occurance. They are so common because the process of managing a practice's entire claim cycle is a heavy and challenging task. But, the lower your claim denials are the greater your revenue, so what can you do to maximize on your reimbursements and decrease the workload involved?

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3 Risks You're Exposed to if You Don't Track Your Optometric Billing Metrics

Posted by Janelle Pauli on Thu, May 25, 2017 @ 14:05 PM

How you manage your practice's claim performance directly effects the revenue brought into your practice. But for many eyecare practices, gathering information and metrics on the claims process can be challenging which results in important habits and inefficiencies going unnoticed leaving revenue out on the table. But, with the right claim management platform, you can gain easy access and transparency into the performance of your claim cycle to help you uncover underlying errors that are hurting your revenue. Let's look at three risks your practice is exposed to if you aren't consistently measuring your practice's optometric billing performance.

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Resources to Defend Costs in Your Eyecare Practice

Posted by Janelle Pauli on Tue, May 09, 2017 @ 14:05 PM

One of the biggest reasons independent optometrists are losing patients and money has to do with the low-cost options of online retailers that consumers can choose from to purchase their frames and lenses. In order to be able to compete with low-cost competitors you need to provide value to your patients about the services and products you're selling in your practice. We've talked about this important topic a lot on the blog, and today we've compiled our best resources to help everyone in your eyecare practice educate and inform patients on the quality care and products they are receiving from your office.

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Best Practices of Effective Online Ads Your Eyecare Practice Should Implement

Posted by Janelle Pauli on Thu, Apr 27, 2017 @ 14:04 PM

It's a good start if your eyecare practice is already spending marketing dollars on online advertising by way of things like promoted Facebook posts and Google Adwords. But, with all the features and advancements of online advertising today, you might not be making the most of your ad dollars. To really get the most bang for your buck we have 7 strategies to implement for better results on your ads.

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4 Ways Your Eye Care Practice Customer Service is Stuck in The Past

Posted by Janelle Pauli on Thu, Apr 20, 2017 @ 14:04 PM

The customer experience in your eye care practice becomes more and more important every day. Sure, good customer service is something patients have always expected, but with the choices and competition facing your eye care practice today the patient experience has become that much more important in order to keep up with other retailers.

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