Customer Service

How to Treat Your Optical Practice Patients like People, Not Numbers

Having a full, back-to-back schedule every day is an eyecare practice's dream. When your schedule is that busy, it's easy to start going...

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Coding & Billing

How to Provide Your OD with Full Coverage Info

In any job it can be easy to fall victim to bad habits. And, if you're a biller in an eyecare practice you probably have a routine down for...

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Optical Dispensing, Business Management

Industry Story: How VisionWeb's Ordering Platform Was Built

VisionWeb’s Online Ordering Platform is the industry's leading ordering solution for optical dispensary. We take pride in helping opticals...

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Practice Management, EHR Software

Knowing Your Staff's Computer Proficiency

If you've recently purchased new optometry office software, or even if you're just in the market, an important step in the process is...

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Coding & Billing

The Four Metrics Optometry Billing Managers Need To Focus On

Tracking and reviewing key performance indicators and metrics for your practice can seem a bit daunting. The typical practice owner is so...

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Marketing and Social Media, Resources

Investing in Business Cards for Your Entire Team

We spend a lot of time discussing social media as an inexpensive marketing tool for your eyecare practice, but there are some traditional...

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EHR Software

Software Implementation: Preparing Your Staff

Once you’ve decided which EHR software you want to implement at your practice, you have to start preparing your staff for the change....

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Optical Dispensing, Customer Service

New Webinar: 3 Optical Boosting Strategies

Boosting optical sales can sometimes be challenging when determining where to start or what approach to take with your team. Some...

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Practice Efficiency

5 Tips for More Effective Optical Team Meetings

In any business, meetings make up a part of your work day. Whether you're part of a big corporate practice, or a small independent you're...

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Events and Promotions

Announcing VisionWeb's CEO and CTO: Nicolas Sinet and Robert Carrier

We recently appointed Nicolas Sinet CEO of VisionWeb. Sinet will lead the company as we continue to innovate and grow our technology...

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Optical Dispensing, Events and Promotions, Coding & Billing, Uprise EHR & PM

Vision Source Exchange 2022 Recap

The annual Vision Source Exchange, has created a destination for private practice optometrists and their staff to gather for continued...

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Coding & Billing

Eyecare Practice Playlist: 9 Track Journey to Claim Filing Efficiency

Claims, claims, claims; we all know insurance claim filing is never fun. Patient eligibility, claim reports, is it rejected or accepted? It...

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Optical Dispensing, Customer Service

Boosting Optical Dispensary Profits & Productivity Post- Pandemic

As the annual Vision Source Exchange has come to end, we thought it would be a great opportunity to discuss some knowledge shared during...

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Optical Dispensing, Staff Management

The Power of Team Based Commission Programs in Optical Dispensaries

All eyecare practices work together differently with their staff, and some practices might see more benefits than others from commission...

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Coding & Billing

When Uninsured Patients Cause an Electronic Claims Denial

When the patient can’t be identified as insured by your eligibility check, it can cause a claim denial later on whenever you try to submit...

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Technology, Business Management

Bold Treatment Procedures to Generate Money in Your Optometry Practice

Traditionally, when eyecare professionals have thought of unique ways to help generate revenue in their practice, they would focus on...

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