3 Fundamental Metrics To Measure Optometric Practice Growth
With the first quarter of 2019 over, it’s time to take a small step back from your patients and put a bit of focus on your optometric...
3 Steps to an Agile Optometry Staff
You want to build a staff with a diversity of skills, personalities, and interests in order to meet the needs of your diverse patient base....
How to Calculate Gross Revenue Per Optometry Staff Hour
Running and managing an eyecare practice isn't easy work. Especially when you're an independent practice trying to stay on top of your...
Online Training for Optometry Front Desk Staff
Sometimes, the best candidate for your front desk may have experience in customer service, but not be familiar with handling insurance or...
Q&A with the Uprise Customer Support Team
When training modules aren't straightforward, your software glitches, or you just aren't sure how to navigate new functionalities, you...
4 Tips for Creating a Killer Patient Recall Message
The level of care you administer to your patients doesn't stop once they leave your optical practice. As any good sales person knows, you...
4 Great Uprise Features Released in 2019
If you're an Uprise customer, you know that we send out product releases whenever we update the functionality of the platform. We've been...
Is Your Optometric Practice In A One-door Or Two-door State?
Practicing optometry in a corporate setting can be beneficial for new optometry graduates and experienced ODs. If you’re planning on going...
6 Questions to Ask When Dealing with High Staff Turnover in Your Optical Practice
Staff turnovercan be a big challenge for many eyecare practices. Also, having employees leave and training new employees can have a big...
Digital Small Business Tools for ODs
We know you've read about the benefits of running your practice like a small business before on our blog. Now, we want to drill down into...
5 Essential Management Skills For Running A Successful Optometric Practice
A lot of skill goes into properly diagnosing and caring for a patient’s ocular health. Most of these skills are learned through years of...
Best Practices for Optometry Patient Education
Patient education doesn't have to begin when the patient reaches the exam room. You can utilize emails, newsletters, bulletin boards,...
3 Ways Your Optical Patient Experience Needs A Makeover
Most patients know what to expect when visiting your practice. However, you should optimize their experience to be quick, free of...
6 Steps for Calming An Angry Patient
When faced with a customer who is less than happy about your optical products or services, your gut reaction may be a mixture of anger,...
4 Master Marketing Campaigns for ODs
Marketing an eyecare practice could mean posting on social media, creating promotional videos, starting an email newsletter for your...
Tips for ODs Who Hate to Sell
We understand that being a salesperson doesn't come naturally to everyone. In fact, many ODs might not be upselling, cross-selling, or...