Heather Smith
Are You Running a Modern Billing Department?
The rise of technologyhas brought on solutions to make nearly every aspect our lives easier – including the way we work. Eyecare practices...
Avoid these 3 Problem Employee Types at all Costs
What are your "non-negotiables" when it comes to the people who work for you? Does everyone working for you know your hard lines so that...
Why Ignoring Electronic Billing Reports is ALWAYS a Bad Idea
If you're like most eyecare practices, you're up to your ears in electronic claim filing work, so it seems like there's no time to take on...
4 Ways to Get More from Your Optical Practice Management System
The investment in an optical practice management system is one of the biggest that a practice makes, both in terms of money and time to get...
4 Ways Optical Dispensing is Better with Online Ordering
Optical dispensing isn't just part of your practice, it's a BIG part of your practice.
Tips for ECPs: How to Handle a Bad Yelp Review
Has your eyecare practice or optical dispensary ever had to face the unfortunate situation of handling a bad Yelp review? If so, you know...
Top 10 Ways to Combat Showrooming in Your Eyecare Practice
Showrooming is a word that we keep hearing more and more often and we think that dealing with this must really stink (for lack of a better...
Infographic: The Role of Women in the Optical Industry
Influential Women in Optical Something we've really come to enjoy each year is the annual "Most Influential Women In Optical" issue from...
2 Common Social Media Mistakes and How to Avoid Them
A lot has changed since we dove into the Social Media pond! Sure, Facebook rolled out timeline, and Twitter now has sponsored tweets, but...
VisionWeb Claims Processing Services - FAQs
VisionWeb customers have come to enjoy the convenience associated with our claims processing services. But many practices that are...
Are You Faxing Kidding Me?
Okay, it’s time to get real. We talk to practices all the time who say optical practice efficiency is important to them, but when we ask...
Don't Request Facebook Likes Until You Read This | Eyecare Resources
Facebook. That magical social media site that changed our lives forever. You know it and you love it. And if you’re the smart marketer that...
New eBook: 4 'Must-Have' Features of a Great Online Ordering Service
Ophthalmic product ordering is important to an eye care practice, yet many practices aren’t embracing modern technology to manage this...
How Overlooking Optical Practice Efficiency is Hurting Your Business
When was the last time you evaluated your optical practice efficiency? Are you 100% certain that inefficiency isn't chipping away at your...
Upgrading to Compulink Version 10.0 and VisionWeb
Are you a Compulink user and planning on upgrading your practice to the new 10.0 version of Compulink? Do you place your orders through the...
New eBook: 5 Mistakes to Avoid When Filing Claims
Avoiding claim filing mistakes should be at the core of an eye care practice, yet it remains a daunting and frustrating task for many...