The Official VisionWeb Blog

Claim denials bring down your practice profits, productivity, and can damage the confidence of your in-house biller. While electronic claim denials are looked at as being bad for business, analyzing the denials can give you information that can be used to adapt your claims management process and collect on claim reimbursements.

If you’re giving your website a refresh, or are creating your optometric practice’s first website, one page that should take consideration is your About Me page. A carefully crafted About Me webpage introduces you to prospected patients and invites them to your optometric practice. Unfortunately, writing about yourself can seem a bit awkward and cause you to leave out information that highlights your greatest accomplishments and is an accurate reflection of who you are.

Performance issues in an optometric practice can jeopardize business, employee morale, and patient care. Whether you’re missing industry benchmarks or are falling behind on your practice goals, addressing performance issues early can help you recover to meet your goals.

Whether your optometric practice is experiencing employee turnover, or you’re looking to grow your practice and expand your presence in your community, recruiting individuals to fill the roles in your optometric staff can get time-consuming and frustrating. Promoting staff members from within your office can ease the pressure of recruiting for higher-level positions that require experience in the eyecare industry. But, how do you decide who should get promoted?

For your optometric practice success, it’s essential that you maintain a steady stream of patients scheduling appointments and purchasing from your frame boards. However, many factors drive your existing patients from your optometric practice, increasing your patient churn rate. This post identifies three reasons patients leave your optometric practice.