5 Steps to Train Your Staff with No Eyecare Experience

Posted by Janelle Pauli on Tue, Nov 17, 2020 @ 09:11 AM

There might be a time in your eyecare practice when you fall in love with a job candidate that seems to have all the things that you're looking for, except experience working in an eyecare office or maybe even in a healthcare practice at all.

While this could give you some pause as to whether or not you want to move forward with this candidate, we want to offer up some training ideas that will help you effectively train someone who doesn't have the experience, but has a strong willingness to learn. 

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How to Upcycle in Your Practice

Posted by Madhu Singh on Thu, Nov 12, 2020 @ 10:11 AM

You might have heard the term upcycling in terms of clothing or home goods, but we can apply this to making your eyecare practice more eco-friendly. Upcycling is when you take an item that can no longer be used as intended, put some work into it, and either restore it or use it for something else. It's different from recycling because you aren't crushing it into its organic parts, simply changing its use.

This concept can very much be applied to items in your practice. Especially for things you were already going to throw out, upcycling can save you money and be a collaborative project for your team. Here are a few ideas to get you started:

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How Staff Certifications Will Create the Best Team in the Eyecare Industry

Posted by Janelle Pauli on Tue, Nov 10, 2020 @ 10:11 AM

This article from the AOA discusses the benefits staff certification can have for your patients and your practice. If you have a team of staff that is 100% paraoptometric certified, it lets your community and patients know that your practice is committed to providing the highest level of patient care.

After seeing the AOA's great post, we wanted to revisit an article we wrote a while back, Why Paraoptometric Certification is a Worthy Investment.

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Guest Blog: How Do You Manage Aged AR in Your Practice?

Posted by Jerry Godwin on Thu, Nov 05, 2020 @ 09:11 AM

This year has been tough on all practices. Many are trying to figure out how to bounce back from months of being closed, re-open the practice and face the many patient care challenges. With most practices collecting on the current balance of your accounts receivable (AR), your aged AR (>60-days) is growing. Take a proactive look at  the collectability of your balances with greater than 60-days outstanding.

An efficient process for AR should provide the cash flow necessary to cover current expenses. The more efficient your AR process, the quicker you collect the money you have earned and increase profits. During these stressful times, you cannot afford to leave money on the table or be slow in collecting past due balances. Lets get into the advice that Optometric Medical Solutions (OMS) can offer to help:

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How to Turn Electronic Claims into Money

Posted by Jeff Rezabek on Mon, Nov 02, 2020 @ 13:11 PM

In the eyecare industry, managing claims is an important piece of the revenue stream; especially as more online retailers cut into your frame sales.

However, many practices struggle to effectively turn their electronic claims into revenue from payers, forcing the practice to write-off services or charge the patient more than they were expecting.

This post shares some strategies your optometric biller can use to turn electronic claims into money.

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