Heather Smith

Why Ignoring Electronic Billing Reports is ALWAYS a Bad Idea

If you're like most eyecare practices, you're up to your ears in electronic claim filing work, so it seems like there's no time to take on...

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Practice Efficiency, Resources

Managing Eye Care: Avoid these 3 Problem Employee Types at all Costs

What are your "non-negotiables" when it comes to the people who work for you? Does everyone working for you know your hard lines so that...

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Practice Management, Resources

4 Ways to Get More from Your Optical Practice Management System

The investment in an optical practice management system is one of the biggest that a practice makes, both in terms of money and time to get...

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Optical Dispensing

4 Ways Optical Dispensing is Better with Online Ordering

Optical dispensing isn't just part of your practice, it's a BIG part of your practice.

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Marketing and Social Media, Resources, Customer Service

Tips for ECPs: How to Handle a Bad Yelp Review

Has your eyecare practice or optical dispensary ever had to face the unfortunate situation of handling a bad Yelp review? If so, you know...

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Optical Dispensing, Resources

Top 10 Ways to Combat Showrooming in Your Eyecare Practice

Showrooming is a word that we keep hearing more and more often and we think that dealing with this must really stink (for lack of a better...

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Resources

Infographic: The Role of Women in the Optical Industry

Influential Women in Optical Something we've really come to enjoy each year is the annual "Most Influential Women In Optical" issue from...

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Marketing and Social Media, Resources

2 Common Social Media Mistakes and How to Avoid Them

A lot has changed since we dove into the Social Media pond! Sure, Facebook rolled out timeline, and Twitter now has sponsored tweets, but...

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Coding & Billing

VisionWeb Claims Processing Services - FAQs

VisionWeb customers have come to enjoy the convenience associated with our claims processing services. But many practices that are...

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Practice Efficiency, Optical Dispensing

Are You Faxing Kidding Me?

Okay, it’s time to get real. We talk to practices all the time who say optical practice efficiency is important to them, but when we ask...

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Marketing and Social Media, Resources

Don't Request Facebook Likes Until You Read This | Eyecare Resources

Facebook. That magical social media site that changed our lives forever. You know it and you love it. And if you’re the smart marketer that...

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Coding & Billing

Are You Running a Modern Billing Department?

The rise of technology has brought on solutions to make nearly every aspect our lives easier – including the way we work. Eye care...

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Optical Dispensing, Resources

New eBook: 4 'Must-Have' Features of a Great Online Ordering Service

Ophthalmic product ordering is important to an eye care practice, yet many practices aren’t embracing modern technology to manage this...

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Practice Management, Practice Efficiency, Resources

How Overlooking Optical Practice Efficiency is Hurting Your Business

When was the last time you evaluated your optical practice efficiency? Are you 100% certain that inefficiency isn't chipping away at your...

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Optical Dispensing

Upgrading to Compulink Version 10.0 and VisionWeb

Are you a Compulink user and planning on upgrading your practice to the new 10.0 version of Compulink? Do you place your orders through the...

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Resources, Coding & Billing

New eBook: 5 Mistakes to Avoid When Filing Claims

Avoiding claim filing mistakes should be at the core of an eye care practice, yet it remains a daunting and frustrating task for many...

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