Janelle Pauli

Recent Posts

How to Encourage Patients to Promote Your Eyecare Practice

Posted by Janelle Pauli on Thu, Aug 17, 2017 @ 14:08 PM

You can promote your eyecare practice all you want, but typically the strongest and most successful types of promotion will come from your current patients and their word of mouth recommendations to their friends and family. Without bluntly asking for patients to post reviews or share stories on social media there are ways you can encourage your patients to do this on their own throughout your office.

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Is Your Eyecare Practice Affected by These 4 Industry Disrupters?

Posted by Janelle Pauli on Thu, Jul 27, 2017 @ 14:07 PM

Each and every day your eyecare practice is faced with challenge after challenge. And, one of the biggest challenges for many practices is competing with cheaper, online (and now brick and mortar) frame retailers, like Warby Parker. We stopped in at a local retailer to scope out the scene and gain a better understanding of what makes these retailers so appealing and the challenges they create for your eyecare practice. Here's what we learned.

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Quick Tip: How to Communicate Insurance Billing Changes with Patients

Posted by Janelle Pauli on Thu, Jul 20, 2017 @ 14:07 PM

Sometimes you have to make the tough decision in your practice about whether or not to continue accepting certain insurance plans. While you want to make every patient's visit as welcoming and cost-effective as possible, there are a variety of reasons that could cause you to make the decision to drop a plan. The volume of patients your practice maintains on the plan, changes within the plan itself, and new expenses can make it hard for your practice to be profitable with the plan. But, how do you communicate and manage those patients who are covered by the plan you no longer accept?

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Video: Learn More about Revenue Cycle Management

Posted by Janelle Pauli on Thu, Jul 13, 2017 @ 14:07 PM

Efficiently managing your practice's claim cycle is a very important part of your practice's overall success and revenue. If your claims aren't properly being taken care of, you could be leaving a lot of money on the table in unpaid reimbursements. Turning towards the help of a revenue cycle management service to help submit and manage all of your claims is at no fault to you or your biller - insurance filing is complicated and time consuming, and getting extra help isn't a bad thing.

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How To Deal When Your Eyecare Practice Office Manager Up and Quits

Posted by Janelle Pauli on Thu, Jul 06, 2017 @ 14:07 PM

In most eyecare practices when any employee quits it can put things into a shuffle. But what makes it even harder is when your office manager of 10+ years decides to ditch your practice. In so many independent offices, ODs rely on their office manager to maintain the daily business roles that keep your office turning and allow you to focus solely on patient care. It's no wonder that when your office manager up and quits it can leave you stressed and worried about how you'll be able to juggle it all. 

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