How to Get Through the EHR Implementation Haunted House Alive
So many doctors are nervous to make the switch to electronic health records. We understand that change can be a scary thing, especially a...
3 Articles To Help Improve Your Optometry Practice
Hearing the advice and stories of fellow ODs is helpful when you're nervous about making a big change, looking for inspiration and goal...
Paper to Paperless: Overcoming the Fear of Change
No matter what industry you work in, there are countless reasons and tips published online for no longer relying on paper in your office....
Our Best Claim Filing Advice to Make More Money This Year
Managing claims in an eyecare practice is a full-time job in itself. And, it's a job that requires a lot of organization, expertise, and...
Optometry Practice SEO 101
As you know, one of the main ways for patients to find your practice is through searching for optometrists online. Most companies hire...
Protecting Your Eyeare Practice's Reputation from Dissatisfied Patients
Requesting feedback is great for optimizing your products, customer service, patient care, and schedules. However, it's nerve-wracking to...
How to Avoid the Fall Slump in Your Optical Practice
As we set into fall, there is a lot to look forward to: cooler weather, cozier clothing, and pumpkin flavored everything. On the reverse...
3 Game Changing Staff Management Moves for Your Optical Practice
I would like to bet that if I asked some of the most successful practice owners what their most valuable practice asset is, they'd tell me...
5-Star Customer Service Secrets from The Broadmoor Resort
Dr. Justin Manning from Healthy Eyes Advantage recently presented a webinar on Creating a Rockstar Patient Experience. In addition to many...
Preventing Patient Bottlenecks with the Right EHR in 2020
All optometrists and their teams have been in a jam where patients have to wait between steps of their appointments. With the current...
Group Activities To Reduce Stress In Your Optometric Practice
Is stress getting to you and your staff members? While the end of the year is usually a busy time for your optometric practice, it can also...
Is Your Staff Disrupting Your Patient Scheduling?
Your appointment schedule defines your day. In an optometric practice, having a full schedule means more money that you can use to invest...
Things Gen Z Patients are Looking for in Your Practice
For the generations that grew up with access to all necessary information on the internet, shopping habits are different to those of the...
6 Best Practices for Optical Dispensing
We know how hard it can be working in a busy practice: between appointments with patients, the phone ringing, and other office duties, it's...
7 Reasons Your Patients Love and Hate Your Optometric Practice
They love you; they love you not. It’s not easy being a medical professional. And, for an OD, the challenges of running an optometric...
Customer Service Traits to Boost Sales in Your Eyecare Practice
We've discussed the importance of customer service in your optical dispensary, at your front desk, and in the exam lanes many times before....