Improve Your Optometry Practice with Just $100

Posted by Madhu Singh on Thu, May 02, 2019 @ 11:05 AM

Although we discuss keeping up to date with the latest software and making regular improvements to your practice, we don't often focus on the expenses. Some optometry practice upgrades can be a large initial investment, while others are virtually free.

We believe spending no more than $100 on a few, key items can improve your communication, dispensary sales, or day-to-day efficiency. Not every practice change has to cost thousands in order to keep your patients satisfied.

We've rounded up inexpensive solutions to common practice issues that you could implement within the week below.

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Tips for ECPs: How to Increase Frame Sales

Posted by Sharon Chin on Tue, Apr 30, 2019 @ 15:04 PM

On top of being a healthcare facility for your patients, we know that your practice is also a small business where frame sales are a big source of revenue. When your patients come in for their annual exam, you would like to see most of them filling their prescription at your practice.

Unfortunately, with the rise of online retailers, a lot of practices can become a showroom for their patients. Showrooming occurs when patients try on the selection of frames available in your practice, then buy the product online. However, there are subtle ways to prevent showrooming at your practice and increase your frame sales. Read these key tips for ECPs to see how.

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17 Insurance Definitions Your Billing Manager Should Know

Posted by Janelle Pauli on Tue, Apr 23, 2019 @ 11:04 AM

The world of health insurance and medical billing and coding can be a complicated one. Even experienced billers have to face ever-evolving changes from insurance companies and government regulations. It makes it even more challenging when your office has hired a new biller or someone with less experience who needs to get up to speed quickly with all of the correct information and processes.

Today, we want to share a quick list of some of the most common insurance and billing terms and definitions that every optometry biller should know. This list can be useful when you're on-boarding billers or getting the rest of your optical team familiar with the insurance process.

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Optical Resources: Interview Questions to Land You the Perfect Candidate

Posted by Janelle Pauli on Thu, Apr 11, 2019 @ 08:04 AM

At some point, your eyecare practice is going to experience staff turnover and you're going to hunt for a new hire in your practice. Searching for new employees might not be common practice for you if you've had staff that have stuck around for years. To help get you prepared for hiring your next practice superstar we've compiled a list of some of our favorite interview questions to ask in this optical resources blog.

Some practices may choose to hire for skill over personality or vice versa. There isn't necessarily a right or wrong answer in every scenario, but it's important to make sure that each candidate can solve problems, think on their feet, and will fit in with the current culture and team you have established in your practice.

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8 Skills the Best Optical Technicians Should Have

Posted by Janelle Pauli on Thu, Mar 28, 2019 @ 13:03 PM

Whether you're an optical technician looking to beef up your resume or an OD looking to hire a new tech for your office, we've got a list of some of the top traits and skills that the most effective technicians possess.

However, there isn't a precise formula for creating the best technician, because someone new in their career or with niche knowledge might be a better fit for your practice's needs than the most broadly experienced candidate.

This list of skills should get you thinking about what you're looking for in a tech and what you should be doing to beef up your skillset for your next job interview.

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