Resources, Customer Service

Techniques to Defuse Irate Patients In Your Optometric Practice

Most of the time, your patients are a delight to work with. However, issues can arise that turn confrontational and pit you and your...

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Resources, Tips & Tools, Customer Service

The Psychology of Color in Your Optical Shop

Whether you're aware of it or not, color can play a big role in your buying decisions. In fact, we saw this statistic that said 52% of...

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Practice Management, Resources, Business Management, Staff Management

NEW EBOOK: Building an Adaptable Eyecare Practice

Uncertainty is tough on a practice owner. On top of taking swift action to preserve the financial life of your practice, optometrists need...

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Resources

Download: Telemedicine Special Report for 2020

For those optometry practices that are interested in setting up telemedicine, there aren't many guides or case studies out there to learn...

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Resources, Tips & Tools, Events and Promotions

Encourage Patients to Promote Your Eyecare Practice

You can promote your eyecare practice all you want, but typically the strongest and most successful types of promotion will come from your...

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Practice Efficiency, Resources

Things That Drive Patients From Your Optometric Practice

For your optometric practice success, it’s essential that you maintain a steady stream of patients scheduling appointments and purchasing...

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Resources, Technology

Online Optometry Classroom: 3 Free CE Courses

With event cancellations due to the spreading of COVID-19, optometrists need to look for alternative ways to fulfill their continuing...

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Resources, Staff Management

Eyecare Practice Hiring Advice from an HR Manager

Especially for small businesses that don't have a human resources manager, it can become the office manager's responsibility to hire new...

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Marketing and Social Media, Resources

Optometric Practice Marketing Tips For Using AdWords

When a potential patient is in need of finding a new optometric practice, they usually start looking through a search engine, like Google....

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Marketing and Social Media, Resources, Technology

6 Examples of Great Facebook Strategies

Marketing messages and ads have become an accepted part of scrolling through your social media feeds. This popularity allows social media...

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Marketing and Social Media, Resources

Writing Product Descriptions for Eyewear

Patients browsing your optical dispensary after their appointments are bound to be overwhelmed with visual options and strapped for time....

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Resources

This Webinar Series Helps Optometrists

Especially with social distancing in effect, it's easy to feel slightly isolated while dealing with the closure of your practice,...

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Resources, Events and Promotions

The Ultimate List of Vision Charities for the Eyecare Industry

It’s important to give back to your community, whether as an individual or as a practice. When you find and contribute to a charity that...

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Resources

Keep Your Eyecare Practice Safe & Give to Charity

Right now, KN95 and CDC-compliant masks are not only scarce, but expensive due to high demand. For those practices that have reopened, they...

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Marketing and Social Media, Resources

How to Market Your Eyecare Practice Reopening

After almost 2 months of closure, optometry practices are slowly reopening in many states. While this means imposing new sanitation...

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Resources, Coding & Billing

Productively Billing in Your Practice without Patients

Shane Shepherd shows how you can take free time to clear up your aging correctly. A good friend of mine, who was also once my employer and...

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