3 Game Changing Staff Management Moves for Your Optical Practice

Posted by Janelle Pauli on Mon, Oct 12, 2020 @ 10:10 AM

I would like to bet that if I asked some of the most successful practice owners what their most valuable practice asset is, they'd tell me that it's their people.

Your staff can make or break your patient's experience and the daily workload in your office. But, we also know that finding and hanging on to your practice's top performers can be a challenge.

As part of our Game Changing Moves for Your Optical Practice Series, we want to focus on some of the best advice when it comes to developing the team in your office. 

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Is Your Staff Disrupting Your Patient Scheduling?

Posted by Jeff Rezabek on Mon, Oct 05, 2020 @ 11:10 AM

Your appointment schedule defines your day. In an optometric practice, having a full schedule means more money that you can use to invest in your practice. Unfortunately, there are times where your staff may hack your patient schedule by booking placeholder appointments and assigning the “no-show” status to them.

These bogus appointments may be scheduled to help your staff leave early or give them more time to catch up on their administrative duties. But, in the end, they’re driving away legitimate patients, hurting your practice, and jeopardizing you and your staffs’ income.

This post provides a few telltale signs that your staff may be sabotaging your patient scheduling with fake appointments.

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7 Reasons Your Patients Love and Hate Your Optometric Practice

Posted by Jeff Rezabek on Mon, Sep 28, 2020 @ 14:09 PM

They love you; they love you not.

It’s not easy being a medical professional. And, for an OD, the challenges of running an optometric practice, stocking your frame boards, and collecting on insurance claims can make it difficult to focus on pleasing your patients.

But, pat yourself on the back, because even though the industry continues to throw new challenges at you—like social distancing—many of you ODs are still going out and putting your focus on the most important aspect of your practice; your patients.

Below are seven reasons your patients love and hate your optometric practice.

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4 Benefits Of Finding A Mentor For Your Optometric Practice

Posted by Jeff Rezabek on Tue, Sep 08, 2020 @ 10:09 AM

Whether you’re fresh out of school, an OD with years of experience, or you’re looking for new experiences, having a mentor that you can bounce ideas off of will assist you in your career by helping you discover the tips and tools that will propel you and your optometric practice into the future.

Regardless of your experience in optometry, there’s always a benefit for finding a mentor to help you reach the next level in your career. Below are four reasons to find a mentor.

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Announcing Weave Integration Within Uprise EHR and PM

Posted by Madhu Singh on Wed, Jul 29, 2020 @ 10:07 AM

Excellent patient communication in 2020 can build and restore relationships, clearly communicate the procedures and values of your practice, and ensure that you're able to adapt and implement any necessary changes. That's why we're happy to announce that Uprise integrates with a patient communication tool that ODs love, Weave.

Weave software integrates with Uprise EHR and Practice Management to provide a seamless patient experience that's also headache-free for your entire staff. Here's what you can expect:

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